Desktop Support Specialist
2 dagen geleden
The Role
Our client is seeking a skilled Desktop Support Engineer to join their dynamic team. As a Desktop Support Engineer, you will play a vital role in ensuring the smooth operation of the company's IT infrastructure.
Key Responsibilities
- Provide first-level support for desktop and laptop issues, including hardware and software troubleshooting.
- Install, configure, and maintain Windows operating systems and Microsoft Office applications.
- Work with third-party vendors to resolve complex technical issues.
- Collaborate with internal teams to resolve issues and improve IT processes.
- Document and maintain accurate records of support requests and resolutions.
- Participate in on-call rotations to provide 24/7 support as required.
- Stay up-to-date with the latest technology trends and advancements in the field.
The Ideal Candidate
- 1+ year of experience in a similar role within IT.
- Strong knowledge of desktop support and troubleshooting.
- Excellent communication and teamwork skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
About the Employer
Our client is a leading provider of integrated IT solutions, offering holistic and vendor-agnostic services to clients worldwide.
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