Skilled ICT Support Specialist
3 weken geleden
We are seeking a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our clients and ensuring that their ICT systems are running smoothly.
Key Responsibilities:- Provide technical support to clients via phone, email, and ticket system
- Analyze and resolve technical issues and problems
- Escalate complex issues to the second-line support team or other relevant departments
- Maintain documentation and knowledge base articles
- Monitor systems and report potential issues
- Ensure customer satisfaction through friendly and professional behavior
- MBO level 4 education in ICT, preferably in service management
- Experience in a support environment, preferably in environments using MS Windows 10, Exchange, O365, and Azure
- Practical experience in implementing ICT management processes (ITIL)
- Certifications in recent Microsoft technologies (MCSA) are a plus
- Good problem-solving skills with a proactive approach
- Vacation days
- Flexible working hours
- Opportunity to work from home
- Comprehensive health insurance
- Referral bonus
Hands on ICT is a leading ICT business partner with a local and personal approach. We have a flat organizational structure and work in small teams to achieve maximum customer satisfaction. We offer a dynamic and informal work environment with short lines of communication. We are looking for a skilled ICT support specialist who is passionate about ICT and has a strong desire to provide excellent customer service.
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Skilled ICT Support Specialist
3 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are seeking a skilled ICT support specialist to join our team at Hands on ICT. As a skilled ICT support specialist, you will be responsible for providing technical support to our clients and ensuring that their ICT systems are running smoothly.Job Description:As a skilled ICT support specialist, you will be...
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Skilled ICT Support Specialist
2 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are seeking a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our clients and ensuring that their ICT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and...
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Skilled ICT Support Specialist
4 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are seeking a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our clients and ensuring that their ICT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and...
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Skilled ICT Support Specialist
3 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are seeking a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our clients and ensuring that their ICT systems are running smoothly.Key Responsibilities:Provide technical support to clients via phone, email, and...
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Skilled ICT Support Specialist
4 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are seeking a skilled ICT support specialist to join our team at Hands on ICT. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their ICT systems are running smoothly and efficiently.Job Description:As a skilled ICT support specialist,...
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Skilled ICT Support Specialist
4 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are looking for a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our customers via phone, email, and our ticket system.Key Responsibilities:Provide technical support to customers via phone, email, and our...
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Skilled ICT Support Specialist
4 weken geleden
Venlo, Limburg, Nederland Hands on ICT VoltijdJob Title: Skilled ICT Support SpecialistWe are looking for a skilled ICT support specialist to join our team at Hands on ICT. As an ICT support specialist, you will be responsible for providing technical support to our customers via phone, email, and our ticket system.Key Responsibilities:Provide technical support to customers via phone, email, and our...
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