Huidige banen gerelateerd aan Customer Service Specialist - Den Haag, Zuid-Holland - 237 KONE B.V.
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Customer Service Specialist
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Customer Service Specialist
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Customer Service Representative
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Customer Service Team Lead
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Den Haag, Zuid-Holland, Nederland Undutchables VoltijdJob Title: Customer Service Team LeadAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Undutchables. As a Customer Service Team Lead, you will play a pivotal role in providing exceptional customer service to our clients. You will be responsible for leading a team of customer service representatives,...
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Customer Service Representative
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Den Haag, Zuid-Holland, Nederland Undutchables VoltijdCustomer Service RepresentativeWe are seeking a dedicated Customer Service Representative to join our dynamic team at Undutchables. In this role, you will work closely with various departments to ensure a smooth order flow and efficient processes.Collaborate with internal teams to facilitate efficient order flow and processes.Engage with customers daily to...
Customer Service Specialist
2 maanden geleden
Als Customer Service Medewerker bij 237 KONE B.V. ben je de eerste aanspreekpunt voor klanten en collega's. Je bent verantwoordelijk voor het beantwoorden van vragen, het oplossen van problemen en het bieden van een hoogwaardige klantbeleving.
Jouw taken- Je ontvangt contactverzoeken van klanten en collega's via telefoon, e-mail en webchat.
- Je analyseert de achterliggende klantvraag en signaleert en verwoordt de kern van het probleem.
- Je werkt samen met je collega's om een oplossing te vinden en implementeert deze in de systemen.
- Je administreert zorgvuldig en bewaakt de voortgang van uitgezette acties.
- Je draagt proactief verbeteringen aan om het werkproces te optimaliseren en de kwaliteit binnen het team te verhogen.
- Je hebt een MBO4 werk-en denkniveau en een echte 'Service Mindset'.
- Je geniet van zelfstandigheid, weet van aanpakken en hebt oplossend vermogen.
- Je hebt ervaring met telefonisch klantcontact en beschikt over uitstekende communicatieve vaardigheden.
- Je hebt inlevingsvermogen en werkt graag met verschillende systemen.
- Je houdt van een dynamische functie en werkt graag samen aan verbetering.
- Je komt te werken bij dé marktleider van Nederland op het gebied van liften, roltrappen en automatische deuren.
- Je ontvangt een marktconform salaris en royale verlof.
- Je hebt de mogelijkheid om hybride te werken vanuit huis of op ons modern ingerichte kantoor in Den Haag.
- Je kunt je verder ontwikkelen door het volgen van training en opleiding.
- Je ontvangt pensioen opbouw en korting op onder anderen verzekeringen en fitnessabonnement.
