Service Delivery Manager

4 dagen geleden


Amsterdam, Noord-Holland, Nederland KPMG Voltijd
About KPMG

KPMG is a global network of professional services firms that provides audit, tax, and advisory services to clients across various industries.

Role Overview

As a Service Delivery Manager at KPMG, you will play a critical role in ensuring the successful delivery of services to clients. This will involve working closely with cross-functional teams to identify and mitigate risks, develop and implement service delivery strategies, and drive business growth.

Key Responsibilities
  • Develop and implement service delivery strategies to meet client needs and drive business growth
  • Collaborate with cross-functional teams to identify and mitigate risks, and develop solutions to improve service delivery
  • Provide exceptional client service and build strong relationships with clients
  • Monitor and report on service delivery performance, identifying areas for improvement and implementing changes as needed
Requirements
  • Proven experience in service delivery management, preferably in a professional services firm
  • Strong business acumen and ability to develop and implement business strategies
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines


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