Service Delivery Manager
4 dagen geleden
KPMG is a global network of professional services firms that provides audit, tax, and advisory services to clients across various industries.
Role OverviewAs a Service Delivery Manager at KPMG, you will play a critical role in ensuring the successful delivery of services to clients. This will involve working closely with cross-functional teams to identify and mitigate risks, develop and implement service delivery strategies, and drive business growth.
Key Responsibilities- Develop and implement service delivery strategies to meet client needs and drive business growth
- Collaborate with cross-functional teams to identify and mitigate risks, and develop solutions to improve service delivery
- Provide exceptional client service and build strong relationships with clients
- Monitor and report on service delivery performance, identifying areas for improvement and implementing changes as needed
- Proven experience in service delivery management, preferably in a professional services firm
- Strong business acumen and ability to develop and implement business strategies
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
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