Group Sales and Events Coordinator

2 dagen geleden

Amsterdam, Nederland INNSiDE by Melia Amsterdam Voltijd
Job Description:

The Group Sales and Events Executive is responsible for ensuring that meetings and group events are executed seamlessly, from the initial inquiry through to post-event follow-up. This includes managing all inbound enquiries, participating in function sheet meetings, and liaising with clients about their bookings. The ideal candidate will be client-focused and results-oriented, committed to achieving maximum occupancy and optimizing average room rates.

This position reports directly to the Group Sales Manager and is part of the INNSiDE Amsterdam commercial team. It presents an excellent opportunity for an experienced Group Sales and Events Executive with a strong hotel background to work independently and take full ownership of their responsibilities.

Key Responsibilities:
  • Manage all inbound enquiries to agreed or required response times
  • Participate in function sheet meetings and ensure clients' requests are communicated to the operations team
  • Liaise with clients about their bookings, ensuring a smooth and personalized experience
  • Conduct site inspections, being fully conversant in room types and set-ups, AV equipment, etc.
  • Participate in Sales activity days to chase repeat bookings
  • Invoice events
  • Check the arrivals list/event order for accuracy of the bookings, including rates, and investigate any double bookings
  • Ensure all events are charged and tracked accurately
Requirements:
  • 1 or 2 years in a similar role within a hotel environment
  • Experience with Opera PMS would be great
  • Excellent time management skills and communication skills with clients and colleagues
  • Excellent attention to detail
  • Fluent English speaker and writer, Dutch would be great

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