Groups & Events Coordinator

24 uur geleden

Amsterdam, Nederland Crowne Plaza Amsterdam - South Voltijd
About the Role

We are seeking a highly motivated and organized Groups & Events Executive to join our team at Crowne Plaza Amsterdam-South. As a key member of our sales and events team, you will be responsible for maximizing revenue opportunities in the areas of group reservations, conferences, and events.

Key Responsibilities
  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Seek opportunities to increase sales and conversions within the team
  • Handle all incoming phone, fax, email, and web reservations
  • Respond within 2 hours to booking requests and prepare responses to RFPs
  • Manage an events schedule to maximize yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out hotel show rounds
  • Ensure the complete administration and execution of all planned events supporting the planning team
  • Participate in creating mailings, newsletters, and sales blitz
  • Participate in hotel promotional activities, site inspections, client sales blitz, and famtrips
Requirements
  • Secondary hotel school or hotel management
  • Preferably experience at reservations/sales and F&B
  • Speaks and writes fluently Dutch and English and preferably another foreign language
  • Numerical insight and analytical skills
  • Able to prioritize
  • Positive and can-do attitude
  • Good communicative skills and good telephone technique
  • Demonstrated previous experience working in the conference and events function
  • Experience with Microsoft Office Word, Excel, and PowerPoint and Opera is a plus
  • Sales techniques
  • Well-groomed appearance
About Us

Crowne Plaza Amsterdam-South is located in the vibrant Zuidas area, just a 5-minute walk from station Amsterdam Zuid which connects you to the city centre within 10 minutes. Easy to reach, the area previously known as the financial district of Amsterdam is becoming more and more residential, with great bars, restaurants, shops, and a Thursday market.

The hotel offers 207 rooms, 6 meeting rooms, fitness facilities, a lively bar, and two outdoor sun-terraces overlooking the Zuidas area. In 2024 the restaurant was rebranded to De Japanner Zuid, Amsterdam's very first izakaya concept, drawing inspiration from the traditional Japanese izakaya bars where locals gather to unwind with drinks and snacks after work before starting their long trip back home.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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