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Den Haag, Zuid-Holland, Nederland Europol Voltijd

Job Title: Office Support Agent

Job Summary:

We are seeking a highly organized and detail-oriented Office Support Agent to join our team at Europol. As an Office Support Agent, you will provide general secretarial and office support tasks across the organization, including diary management, email management, and document preparation.

Key Responsibilities:

  • Perform general secretarial and office support tasks, including diary management, email management, and document preparation.
  • Keep track of pending files and monitor outstanding tasks, deadlines, and requests.
  • Assist with the preparation of meetings and follow-up, including preparation of documents, archiving files, and taking minutes related to the area of work.
  • Manage common mailboxes, handle incoming and outgoing internal and external mail, and handle telephone calls.
  • Assist in drafting memos and other correspondence, register correspondence in the electronic document management system, and archive documents.
  • Keep the diary of the Unit/Department up to date and schedule various internal and external meetings.

Requirements:

  • Be a national of one of the Member States of the European Union and enjoy full rights as a citizen.
  • Have fulfilled any obligations imposed by the applicable laws on military service.
  • Produce appropriate character references as to his or her suitability for the performance of the duties.
  • Be physically fit to perform the duties pertaining to the position.
  • Produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

Selection Criteria:

  • Recent secretarial and/or practical office support experience.
  • Recent experience in drafting secretarial correspondence in English.
  • Diary management experience.
  • Experience using office support software (spreadsheets, email, word processing, presentations).
  • Experience organizing meetings.

Language: English