Client Delivery Manager
4 weken geleden
We are seeking a highly skilled Client Delivery Manager to join our team at Jedlix, a leading smart charging service provider in Europe. As a Client Delivery Manager, you will play a critical role in driving the success of our clients and helping them leverage our smart charging platform to enable sustainable energy solutions.
Key Responsibilities- Be the primary point of contact for our clients, ensuring a positive onboarding experience and supporting the implementation of new projects and features.
- Manage a designated portfolio of clients and support activities on larger-scale strategic programs.
- Establish trusted advisor relationships with each assigned client, driving continued value from our products and services throughout the customer journey.
- Succeed in renewing agreements, upselling/cross-selling new or additional services, and reducing churn to achieve company growth objectives.
- Collect and analyze customer feedback to identify specific needs and challenges, proactively engaging internal teams to address these issues.
- Tech-savvy, data-driven, and structured, with a master's degree in a relevant field (e.g., Business Administration, Engineering, Management Information Systems, or Information Technology).
- Years of experience in commercial project management or customer success.
- Excellent communication and analytical skills, with experience using analytical tooling (SQL, PowerBI, Excel).
- Competitive edge and ability to thrive in a fast-paced team environment.
- Understanding of the e-mobility and energy industry.
- Fluency in English is required; fluency in French, German, or Dutch is a plus.
- A competitive salary and benefits package, including flexible working arrangements and % holiday pay.
- Opportunity to work on a cutting-edge smart charging platform with the potential to make a significant impact on the electric vehicle industry.
- Chance to be a key member of a dedicated and talented team working towards a common goal.
- Opportunity for professional growth and development, with support for ongoing learning and training.
- Attractive salary and benefits package, including flexible working arrangements, plus % holiday pay.
- Leave days and the flexibility to purchase up to additional days from your gross salary.
- Hybrid working allows you flexibility in working remotely and on-site at our office.
- A first-class pension scheme executed by Lifesight.
- NS card for commuting.
Jedlix is a leading smart charging service provider in Europe, dedicated to accelerating the adoption of electric vehicles and promoting sustainable energy solutions. Our mission is to deliver on the sustainable promise of electric cars, driving renewable energy forward. We are a scale-up in the true sense of the word, constantly innovating and adapting to the changing needs of our clients and the industry.
We are passionate about knowledge-sharing and innovation, and we believe in promoting ownership and entrepreneurship. We are a team of ambassadors for sustainable change, and we are committed to making a tangible difference in the world of renewable energy.
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