Customer Solution Associate in Freight Forwarding for Aid
4 weken geleden
Maersk is seeking a highly skilled and experienced Customer Solution Associate in Freight Forwarding for Aid to join our team. As a key member of our Special Projects & Logistics team, you will be responsible for delivering high-quality customer service, effective communication, cost awareness, and continuous performance that supports our growth aspirations.
Key Responsibilities:- Work as the Primary Contact Person for larger clients – Handling cross-trade shipments including Air, Ocean, RoRo, project, etc.
- Responsible for the end-to-end customer experience, handling all operational matters but also managing quoting, procurement, selling, and invoicing on a daily basis.
- Exploring new opportunities together with clients upselling when possible.
- Together with the network both internally and externally identifying challenges and finding ways to improve both on both cost and service level.
- Own customer escalations together with the Operations Manager.
- At least 3-5 Years' experience with freight forwarding – preferably with knowledge from multimodal shipments e.g. Ocean/Air/Air charter/Project/RoRo etc.
- Excellent communication skills, including both verbal and written English.
- Fluent French (C1 min) as you will work with French clients.
- A collaborative mindset with a "can do" attitude.
- Eagerness to be best in class and part of a winning team.
- Ability to be flexible when needed as our job is not always 8-16.
- A unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company.
- Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk.
- Ours is a network business, it is key that you are able to think and act beyond your own domain and geography of work.
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Customer Solutions Associate in Freight Forwarding
3 weken geleden
Rotterdam, Zuid-Holland, Nederland Maersk VoltijdAbout the RoleWe are seeking a highly skilled and motivated Customer Solution Associate to join our Aid & Relief team in Rotterdam, Netherlands. As a key member of our Special Projects & Logistics team, you will be responsible for delivering exceptional customer service, effective communication, and cost awareness to drive business growth.Key...
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Customer Solutions Associate in Freight Forwarding
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Rotterdam, Zuid-Holland, Nederland Maersk VoltijdJob Title: Customer Solution Associate in Freight ForwardingA.P. Moller - Maersk is a leading container logistics company that connects and simplifies its customers' supply chains. As a global leader in shipping services, the company operates in 130 countries and employs approximately 100,000 people. With a simple end-to-end offering of products and digital...
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Customer Solutions Associate in Freight Forwarding
1 maand geleden
Rotterdam, Zuid-Holland, Nederland Maersk VoltijdJob Title: Customer Solution Associate in Freight ForwardingA.P. Moller - Maersk is a leading container logistics company that connects and simplifies its customers' supply chains. As a global leader in shipping services, the company operates in 130 countries and employs approximately 100,000 people. With a simple end-to-end offering of products and digital...
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Customer Solutions Associate in Freight Forwarding
1 maand geleden
Rotterdam, Zuid-Holland, Nederland Maersk VoltijdAbout the RoleWe are seeking a highly skilled and motivated Customer Solution Associate to join our Aid & Relief team in Rotterdam, Netherlands. As a key member of our Special Projects & Logistics team, you will be responsible for delivering high-quality customer service, effective communication, and cost awareness to support our growth aspirations.Key...
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