Food and Beverage Operations Manager

3 uur geleden

Schiphol, Nederland Park Plaza Voltijd

Park Plaza Hotel Amsterdam Airport, a renowned hotel chain, seeks an exceptional Food and Beverage Operations Manager to lead our F&B team. As a key member of our management team, you will oversee the daily operations of our food and beverage outlets, including the restaurant, bar, room service, and event catering.

Job Summary

The ideal candidate will have 2-3 years of experience in food and beverage management, preferably within a hotel setting. You will be responsible for managing staff, ensuring quality service, and upholding operational standards to maximize guest satisfaction and profitability.

Key Responsibilities
  • Assist in managing the daily operations across all F&B outlets, ensuring efficient service and quality.
  • Oversee service setup, dining areas, and cleanliness in accordance with hotel standards.
  • Coordinate with other departments, such as kitchen and front office, to ensure seamless service, especially during high-occupancy and large-scale events.
Team Leadership
  • Supervise, train, and motivate F&B staff to provide exceptional guest service.
  • Assist with shift scheduling, performance reviews, and continuous staff development.
  • Conduct regular briefings and ensure clear communication within the F&B team.
Guest Satisfaction
  • Engage with guests to gather feedback, address concerns, and provide solutions to enhance their experience.
  • Uphold service standards, ensure prompt and courteous service, and lead by example.
  • Actively resolve guest complaints, ensuring satisfaction and documenting any service issues.
Inventory and Cost Control
  • Monitor inventory levels for F&B supplies and place orders as needed to maintain stock without overstocking.
  • Support the Food & Beverage Manager in monitoring costs, implementing cost-control measures, and optimizing revenue.
  • Conduct regular inventory audits and maintain accurate records for all F&B supplies and equipment.
Compliance and Safety
  • Ensure compliance with food safety, hygiene, and health regulations across all F&B areas.
  • Implement and enforce safety protocols to protect both staff and guests.
  • Stay updated on industry standards and best practices to ensure the hotel's F&B operations meet regulatory requirements.
Qualifications and Benefits
  • Bachelor's degree in Hospitality Management, Culinary Arts, or a related field preferred.
  • Competitive salary: €45,000 - €60,000 per annum, depending on experience.
  • A comprehensive benefits package, including birthday bonus, meal allowance, and travel compensation.
  • Ongoing training and professional development opportunities.
  • A supportive and dynamic work environment.

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