Customer Success Executive

4 weken geleden

Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. Voltijd
About the Role

We are seeking a highly skilled Customer Success Executive to join our team at LOGEX Group B.V. As a key member of our Customer Office, you will be responsible for overseeing client onboarding, implementation, support, and renewals. Your primary focus will be on managing relationships with our most strategic customers, ensuring their loyalty and satisfaction.

Key Responsibilities
  • Building Strong Customer Relationships: Develop and maintain robust relationships to ensure customer satisfaction and loyalty.
  • Driving Adoption of LOGEX Services: Promote and facilitate the use of LOGEX services and offerings to maximize value.
  • Understanding Customer Priorities: Ensure LOGEX is aligned with the customer's goals and needs, measured through the Net Promoter Score (NPS) to assess customer satisfaction and advocacy.
  • Managing and Reporting on Relationships: Monitor and report on the status, risk factors, and overall health of customer relationships.
  • Developing and Executing Strategies: Create and implement strategies to expand LOGEX's footprint and identify upsell opportunities for new licenses and services.
  • Customer Reference Creation: Develop reference customers through impactful case studies and video testimonials.
Requirements
  • Experience in a Customer-Facing Role: Proven background in managing customer relationships in a technology-driven environment.
  • Demonstrated Track Record in Customer Relationship Building and Revenue Generation: Successful history of fostering customer loyalty and driving revenue growth.
  • Excellent Communication Skills: Strong verbal and written communication abilities, with experience presenting to and engaging with C-level executives.
  • Interpersonal Skills and Advocacy: Ability to confidently advocate for customers while effectively addressing challenges and pushing back when necessary.
  • Leadership and Team Building: Proven leadership skills to create a motivated team culture that delivers exceptional value to customers.
About LOGEX Group B.V.

LOGEX Group B.V. is a Healthtech SaaS company dedicated to improving healthcare through advanced analytical software. Our tools transform data into actionable insights, making healthcare more affordable and enhancing the experience for both patients and clinicians. Trust and privacy are fundamental to our work, ensuring reliable and secure data for confident healthcare decisions.

  • Customer Success Executive

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. Voltijd

    About the RoleWe are seeking a highly skilled Customer Success Executive to join our team at LOGEX Group B.V. As a key member of our Customer Office, you will be responsible for overseeing client onboarding, implementation, support, and renewals. Your primary focus will be on managing relationships with our most strategic customers, ensuring their loyalty...

  • Strategic Customer Success Architect

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job Title: Principal Customer Success ArchitectAbout the Role:We are seeking a highly experienced Principal Customer Success Architect to join our Customer Outcomes team at ServiceNow. As a key member of our team, you will be responsible for developing executive relationships across a set of customers and improving the value they obtain from our platform.Key...

  • Customer Success Strategist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Drive Customer Success with ServiceNowWe are seeking a seasoned Principal Success Architect to join our Customer Outcomes team.As a key member of our team, you will be responsible for developing executive relationships with our customers, driving the adoption of ServiceNow products, and delivering strategic vision.Develop Strategic RelationshipsDrive...

  • Customer Success Professional

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Ebury Voltijd

    Ebury is a leading FinTech firm that offers a range of innovative products and services to its clients. We are seeking a highly skilled and motivated Customer Success Executive to join our team in Amsterdam.About the Role:We are looking for a talented individual who can provide exceptional client service and support to our corporate clients. As a Customer...

  • Customer Success Professional

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Ebury Voltijd

    Ebury is a leading FinTech firm that offers a range of innovative products and services to its clients. We are currently seeking a highly skilled Customer Success Executive to join our team in Amsterdam.About the Role:We are looking for a talented individual who can provide exceptional client service and support to our corporate clients. As a Customer...

  • Strategic Customer Success Architect

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Job DescriptionServiceNow is seeking a highly skilled Principal Customer Success Architect to join our Customer Outcomes team. As a key member of our team, you will play a strategic advisory role, helping our customers achieve their vision and accelerate platform adoption.Key Responsibilities:Develop and maintain executive relationships to maximize...

  • Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. Voltijd

    About the RoleWe are seeking a highly skilled Customer Success Executive to join our team at LOGEX Group B.V. This is a pivotal role within the Customer Office, overseeing client onboarding, implementation, support, and renewals. The successful candidate will manage relationships with our most strategic customers, ensuring their loyalty and satisfaction.Key...

  • Customer Success Manager

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Palo Alto Networks Voltijd

    Job SummaryWe are seeking a highly skilled Customer Success Manager to lead our internationally dispersed team of Customer Success Managers. As a key member of our Customer Success organization, you will be responsible for managing strategic and enterprise accounts, driving growth and adoption of our technology, and boosting renewals and strategic...

  • Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Mollie Voltijd

    Customer Success ManagerAt Mollie, we're seeking a highly driven and ambitious Customer Success Manager to join our Customer Success Management team. As a key member of our team, you'll play a crucial role in accelerating the growth of our existing customer base.Our mission is to facilitate our customers' success through proactive support and oversight. We...

  • Solution Sales Executive

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    About ServiceNowServiceNow is a leading provider of cloud-based solutions that help organizations manage and automate their workflows. Our cutting-edge platform enables businesses to streamline processes, enhance customer experiences, and drive growth.Job SummaryWe are seeking an experienced Senior Solution Sales Executive to join our team in the...

  • Customer Succes Supervisor

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Picnic Voltijd

    Customer Succes SupervisorBij Picnic zijn wij op zoek naar een Customer Succes Supervisor om onze klantenservice te ondersteunen. Als Customer Succes Supervisor ben je verantwoordelijk voor het dagelijks draaiende houden van de Customer Succes operatie. Je zorgt ervoor dat onze klanten tevreden zijn en dat onze processen soepel...

  • Customer Success Expert

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Decentralized Masters Voltijd

    Decentralized Masters Customer Success AnalystAt Decentralized Masters, we're on a mission to empower retail customers to take control of their financial future by leveraging decentralized finance. We're seeking a highly skilled Customer Success Analyst to join our team and play a crucial role in the success of our customers.Key Responsibilities:Provide...

  • Customer Success Advocate

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    About the RoleWe are seeking a talented Customer Success Manager to join our team at ServiceNow. As a key member of our customer success organization, you will play a critical role in driving customer adoption and growth.Customer Outcomes: You will oversee a portfolio of customers, understanding their needs and challenges to help them achieve business...

  • Customer Success Specialist

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Decentralized Masters Voltijd

    Customer Success Role at Decentralized MastersWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Decentralized Masters, an educational platform that empowers retail customers to navigate the world of Decentralized Finance.The successful candidate will be responsible for the success of our customers, providing...

  • Customer Success Advocate

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Customer Success ManagerThe role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices,...

  • Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Tellent Voltijd

    About the RoleThis is an exciting opportunity to join our dynamic team as a Customer Success Manager. As a key member of our Customer Success team, you will be responsible for managing a portfolio of mid-market customers, driving their success, and ensuring they reach their objectives with our Talent Management Suite.Key Responsibilities- Manage a book of...

  • Customer Success Architect

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Palo Alto Networks Voltijd

    Empowering Customer SuccessPalo Alto Networks is seeking a highly skilled Cybersecurity Solutions Manager to lead our customer success team. As a key member of our organization, you will be responsible for empowering our clients to prevent successful cyberattacks and simplify their security processes.About the RoleProvide guidance and assistance to enable...

  • Customer Success Professional

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland Workiva Germany GmbH Voltijd

    Drive business success by delivering exceptional customer experiences with Workiva, a leader in enterprise software solutions.As a Customer Success Manager, you will be a critical member of our customer-facing team, responsible for driving customer adoption, retention, and growth. Your primary mission will be to maximize our customers' value from the Workiva...

  • Customer Success Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ServiceNow Voltijd

    Customer Success Manager Job DescriptionThe role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance.Key Responsibilities:Oversee the...

  • Customer Success Professional

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Page Personnel Voltijd

    Customer Success SpecialistAt Page Personnel, we're seeking a skilled Customer Success Specialist to join our team. As a key player in our customer-facing operations, you'll be responsible for delivering exceptional support and ensuring our customers receive the best possible experience.Key Responsibilities:Provide timely and effective support to customers...