Client Delivery Manager

4 weken geleden


Rotterdam, Zuid-Holland, Nederland Jedlix Voltijd
About the Role

We are seeking a highly skilled Client Delivery Manager to join our team at Jedlix, a leading smart charging service provider in Europe. As a Client Delivery Manager, you will play a critical role in driving the success of our clients and contributing to the growth of our business.

Key Responsibilities
  • Be the primary point of contact for our existing and new clients, ensuring a seamless onboarding experience and supporting the implementation of new projects and features.
  • Manage a designated portfolio of clients and support activities on larger-scale strategic programs.
  • Establish trusted advisor relationships with each assigned client, driving continued value from Jedlix's products and services throughout the customer journey.
  • Succeed in renewing agreements, upselling/cross-selling new or additional services, and reducing churn to achieve company growth objectives.
  • Collect and analyze customer feedback to identify specific needs and challenges, proactively engaging internal teams to address these issues.
Requirements
  • Technical expertise, data-driven approach, and structured mindset. A master's degree in a relevant field (e.g., Business Administration, Engineering, Management Information Systems, or Information Technology) is preferred.
  • Proven experience in commercial project management or customer success.
  • Excellent communication and organizational skills, with a structured and analytical approach.
  • Experience with analytical tooling (SQL, PowerBI, Excel) and a competitive edge in a fast-paced team environment.
  • Understanding of the e-mobility and energy industry, with fluency in English required and fluency in French, German, or Dutch a plus.
About Jedlix

Jedlix is a cutting-edge smart charging platform that has the potential to make a significant impact on the electric vehicle industry. We offer a dynamic and talented team working towards a common goal, with opportunities for professional growth and development, ongoing learning and training, and a competitive salary and benefits package.

Our headquarters is located in the beautiful city center of Rotterdam, right next to the Central Station in one of the biggest start-up hubs in Rotterdam. We are committed to delivering on the sustainable promise of electric cars, driving renewable energy forward, and promoting ownership and entrepreneurship. Join us and be part of the movement toward a greener, more sustainable future.


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