Customer Experience Specialist

1 maand geleden


Amsterdam, Noord-Holland, Nederland MSX INTERNATIONAL Voltijd

Ben je op zoek naar een uitdagende rol waarin je de klantervaring voor Ford kan verbeteren?

Ford is op zoek naar een Customer Experience Advisor die de klantenservice kan verbeteren en de digitale transformatie kan ondersteunen. Als Customer Experience Advisor ben je verantwoordelijk voor het ondersteunen van klanten tijdens het verkoopproces, van het configureren van een nieuwe auto tot het maken van een afleveringsafspraak.

Wat ga je doen?

  • Je ondersteunt klanten tijdens het (online) verkoopproces.
  • Je maakt afspraken voor klanten bij één van de Ford agenten.
  • Je bent verantwoordelijk voor het opvolgen van leads.

Jouw profiel

  • Je bent gemotiveerd en wil jezelf ontwikkelen om een expert te worden op het gebied van Ford producten.
  • Je hebt goede communicatievaardigheden.
  • Je hebt een commerciële mindset.
  • Je bent nauwkeurig, accuraat en analytisch in je werk.
  • Je bent flexibel in de samenwerking met collega's.

Waarom kies jij voor MSX International?

MSX International biedt een passend salaris en secundaire voorwaarden. Bij MSX International krijg je de vrijheid om zelfstandig aan projecten te werken en toch onderdeel te zijn van een succesvol, ondersteunend team.

Wie zijn wij?

MSX International is een zakelijke dienstverlener op het gebied van Business Process Outsourcing, dat door technologie ondersteunde diensten aanbiedt aan de Automotive sector.



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