Customer Support Specialist

3 weken geleden

Eindhoven, Noord-Brabant, Nederland Randstad Voltijd
Job Title: Customer Support Medewerker

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Medewerker. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.

Job Description:

As a Customer Support Medewerker, you will be the primary point of contact for our clients, handling their inquiries and concerns via phone, email, live chat, and social media. You will work closely with our sales, marketing, and product teams to ensure seamless communication and collaboration.

Key Responsibilities:
  • Provide exceptional customer service to our clients, responding to their queries and resolving their issues in a timely and professional manner.
  • Work closely with our sales, marketing, and product teams to ensure seamless communication and collaboration.
  • Assist clients with technical issues and provide solutions to their problems.
  • Participate in projects aimed at improving our customer service and support processes.
  • Collaborate with our team to identify and implement process improvements.
Requirements:
  • Minimum 2 years of experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Dutch and English languages.
  • Basic knowledge of IT and technology.
What We Offer:
  • A dynamic and growing work environment.
  • A competitive salary based on experience.
  • The opportunity to work with a passionate and creative team.
  • A flexible work schedule with the possibility of remote work.
  • A comprehensive benefits package, including 26 vacation days and a pension plan.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including a brief motivation, to [insert contact information].

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