Client Success Specialist

6 dagen geleden

Rotterdam, Zuid-Holland, Nederland HousingAnywhere Voltijd

We are seeking a highly motivated Client Success Specialist to join our Sales & Supply department at HousingAnywhere, Europe's largest mid-term rental platform. As a Client Success Specialist, you will be responsible for growing the inventory, bookings, and revenue within your assigned market(s). You will work collaboratively with energetic Account Executives and other Client Success interns to deliver strategic outcomes for sustainable growth.

About Us

HousingAnywhere is a technology scale-up that enables people to live wherever and however they choose. Our mission is to create a new standard of renting that is safe, harmonious, and hassle-free. With over 30 million yearly unique visitors combined, we represent three fast-growing brands in the mid-term rental market. We operate in most European cities and have recently expanded to key cities in the US.

What We Offer

We offer an exciting and full-time internship in an international start-up environment, providing your (first) professional experience. You will have the opportunity to take full ownership of your work and make an impact on the business. Our team is goal-oriented, diverse, and inclusive, with over 190 people from 47+ different nationalities. You will work in a spacious, modern, and brand-new office in the heart of Rotterdam, with free coffee, snacks, and fruits, and a social space with entertainment facilities.

Your Role and Impact
  • Finding new leads through our current lead generation channels and identifying new channels and practices.
  • Acquiring new customers via cold calls to build your own portfolio of customers and properties.
  • Onboard and educate customers on our products and services to maximise and accelerate their success.
  • Maintain and develop mutually beneficial relationships with your existing customers to maximise value and offer a great customer experience.
  • Negotiate with customers to maximise both the value we deliver and the value we capture (grow the account, upsell, etc.).
  • Collect and deliver customer feedback with a data-driven approach focused on delivering maximum value to customers.
Required Skills and Qualifications
  • You speak English on an above-average level and German on a native level.
  • You have strong communication skills and you are not afraid to pick up the phone.
  • You consider yourself results-driven and eager to learn.
  • You are a student or recent graduate.
  • You are available on a full-time basis for 6 months.
Benefits
  • An estimated monthly salary of €700.
  • A personal equipment including company laptop.
  • Commuting costs covered for travelling between the office and your home address.
  • We don't care about what you wear.
  • You can participate in our Beer & Cheers to get to know your colleagues over drinks while we celebrate our achievements every Friday.
How to Apply

Please email Iris at i.fernandes@housinganywhere.com to express your interest in this role.

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