Senior Manager Accounts Payable

Senior Manager Accounts Payable

The Senior Manager AP is part of the Global Accounting & Controlling organization. They will provide subject matter expertise in Accounts Payable and Travel & Expense/Cards, with a global and multi-regional responsibility focused on building upon our existing operations and driving our organization to be "best in class". This role will create and drive the strategic development of their team and implement scalable solutions and best practices in the fields of Invoice to Pay (I2P), Travel & Expense/Cards (TEC), and Process & Compliance (PC), which benefit the team and its stakeholders. The Senior Manager AP manages a team of people managers and is responsible to build and develop a large team located in diverse worldwide locations. The Senior Manager AP is accountable for driving the direction, engagement, and the objectives of the team, their performance and the stakeholder management of all the teams that fall under the scope of this role. You must have the ability to partner with the various Procure to Pay (P2P) and Senior Finance stakeholders within Booking.com to build process and technology capabilities that support the Company's growth and strategic agenda. To be successful in this role, you must be a skilled relationship builder with the ability to work in a fast paced and ever-changing environment. 

Tasks & Responsibilities

• Lead multiple globally diverse teams (detailed below), including remotely, to deliver a robust P2P/Procurement Operating Model in line with Booking's Global Location Strategy.
• Develop and own the strategic direction and targets for the teams, define objectives and key results, and drive the delivery thereof in accordance with Booking Finance and Global P2P goals.
• Create, monitor, and report meaningful KPIs within the team and to broader stakeholder groups that inform and enhance insightful dialogue and drive future change to achieve "first time right" results.
• Determine process benchmarks and how to realize them, as well as determination of value creation opportunities in the end to end flow.
• Lead a risk and compliance driven culture, resulting in adherence to Company policies, compliance requirements (SOx, Tax), and applicable governmental and accounting regulations for all the teams and processes within scope. This includes cross-functional awareness of changes and impact on scope.
• Initiate and lead change management.
• Propose, manage and execute ad-hoc projects, as required.
• Act as a point of communication and escalation level, for external and internal stakeholder relationships, as well as executive levels, where required, when resolving any technical and process issues relating to the scope of the organization.
• Contribute to the strategic direction of the department for technical solutions and innovation in close alignment with the Finance leadership and the wider department and our stakeholders.
• Defining and establishing globally scalable processes and procedures, which ensure the quality and integrity of financial data.
• Drive development and implementation of global strategic goals and objectives for process improvements. Own the realization of complex, business driven, cross-functional innovation and improvement projects, while ensuring global standardization and scalability of the innovation.
• Own communication and networking across departments and LT stakeholder level and act as a strategic advisor to (Executive) Leadership Team on financial and accounting matters across the Company.
• Develop individuals (manage managers) within the team. Coach and direct people to allow them to achieve both department and individual objectives through 1:1 meetings and periodic performance reviews.

Invoice to Pay (I2P)

The I2P team is responsible for invoice processing for all Booking.com entities. The team is located in Amsterdam, Netherlands, Bangalore, Singapore, Shanghai, São Paulo, and New York City.

• Provide oversight of Invoice intake and validation; Invoice processing through OCR, manual capture and posting of invoices; Block invoices for payment; Vendor reconciliations; Open credit note settlement and refund requests; Unpaid invoice investigation; AP ticketing monitoring and resolution; Performance management and standardization; Project support and GPO (Global Process Owner) support.
• Propose improvements and efficiencies to the above by applying a continuous improvement mindset and encouraging such mindset across all global teams.

Travel & Expense/Cards (TEC)

The TEC team manages daily tasks, including Concur setup, setting travel policy, travel support, reviewing Concur claims, approving expenses, addressing regional processes, approving cash advances, overseeing new credit card programs, and reconciling balances. They assist in implementing new expense types in Concur, auditing Appzen rules, managing SOX controls, driving process improvements, conducting UAT testing, providing business support, handling Zendesk tickets, ensuring monthly Concur reporting, and posting Airplus invoices. The team is located in Amsterdam, Netherlands and Bangalore with some activities supported in Singapore, Shanghai, São Paulo, and New York City.

• Maintain and update travel policies; provide event support and travel support.
• Provide oversight of Concur/Appzen maintenance; Appzen audit exception queues; Employee support and troubleshooting; Credit card program.
• Propose improvements and efficiencies to the above by applying a continuous improvement mindset and encouraging such mindset across all global teams.

Process & Compliance (PC)

The PC team supports effective risk management in the business unit by defining frameworks, policies, and procedures. They assist in risk identification, control design, and implementation, while monitoring and testing controls for management. The PC team also provides internal and external audit support, maintains SOx narratives, conducts controls assessment, and provides SAP VIM functional admin support. The team is located in Amsterdam, Netherlands, Bangalore and Singapore.

• Provide oversight of development and effectiveness of internal controls related to AP; proper maintenance of SOX narratives; Internal/external audit support; maintenance of an AP Framework, policy, procedure standards.

Required Education, Qualifications & Experience

• 10-12 + years of exprience
• Demonstration of previous experience leading a large-scale/global operating model with experience in driving procurement transformation programs and other changes.
• Proven experience and high display of analytical and organizational skills to design and implement flexible business solutions by solving complex problems.
• Awareness of and ability to implement Industry best practices and tooling.
• Demonstrable experience in applying a continuous improvement mindset to tackle inefficiencies and other forms of waste.
• Proven experience in creating value in the end-to-end operational flow.
• Experience in OCR and Invoice Management solutions like SAP VIM and Ivalua.
• Expertise in cross functional SAP S4 capabilities and supporting the procure to pay workstream, Ivalua functionalities, Master Data Maintenance and Reporting capabilities.
• Expertise in US tax, VAT and Withholding tax functionalities. 
• Proven experience as a cross-departmental connector and facilitator working to accomplish complex tasks.
• Strong leadership and negotiation skills, leading by example, getting full buy-in from your team and stakeholder groups to effect change.
• Ability to deal with department escalations and organizational needs independently.
• Enthusiasm to work in a fast paced, highly diverse, continuously developing and informal high achieving environment.
• Experience managing and inspiring large teams, senior professionals and individual contributors.
• Strong communication and interpersonal skills, ability to prioritize and balance multiple priorities.
• Enthusiastic, proactive, and driven.
• Excellent command in verbal and written English language.
• Ability and willingness to travel internationally is required.
•  

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.