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Business Automation Analyst
For our HQ in Europe, Rotterdam The Netherlands we are currently seeking for a highly motivated Business Automation Analyst. The core activity of the Process Automation Analyst leans towards automating (creating, maintaining, and adjusting scripts) in Braskem E/A Customer Service workflows. Being an important piece on improving the overall efficiency of the team by designing and executing automations (in house).
The Process Automation Analyst will collaborate in the development of the digital transformation strategy for the polymers back-office processes and operations. The new analyst will also help identifying opportunities to implement automation or data-driven projects that will result in cost savings or financial captures in the teams.
This professional will focus on improving the flow of (i) sales order entry, management, and recording; (ii) align interface, connections and functioning of customers facing portals for European and Asian customers, plus (iii) do business reporting (performance analysis and KPIs development of the Customer Service department). Process and automation driven, the Automation Analyst will add value by allocating the knowledge on simplifying processes, increasing accuracy, and improving the overall Braskem Polyolefins customers experience.
Key Accountabilities:
Support on development of the data strategy and continuous improvement of the data architecture of the Customer Service team processes in Braskem E/A; Analysis of the operations workflows, seeking optimization through automation; Implementation and control of the robots/RPAs (or similar) that are running different scripts for the business; Interface with IT on the management of systems and global data governance changes, software updates and possible impacts in the team; Testing, deploying and guiding change management of the executed automation scripts; Analyze and report the performance of the automations; Represent the CSR team in agendas related to continuous improvement, digitalization and innovation, bringing updates about trends within Braskem (worldwide) and outside of the company;Tools:
Azure (DevOps, Microsoft Fabric, Factory and Power Platform);
Python;
SQL;
UiPath, Blueprism or related;
SAP ERP;
Microsoft Excel;
Salesforce will be considered an advantage;
Skills:
Consistent knowledge on automation and coding techniques;
Problem-solving;
Data Management;
Data Governance;
Data Analysis;
Process orientation;
Technical / Management Knowledge:
-Completed higher vocational education or relevant professional training at comparable level;
-Experience on programming and automation of processes and workflows, knowledge of business OTC (Order-to-Cash) is an advantage;
-Solid understanding of data architecture and governance;
-Ability to establish connections between process, systems and automation strategies;
-Fluent in English;
-Strong organizational and communication skills;
-Solution and collaboration driven.
About Braskem
Braskem is a Brazilian chemical and petrochemical company that stands out for being the largest producer of thermoplastic resins in the Americas and the world leader in the production of biopolymers. We are present with industrial units in Brazil, Mexico, the United States and Germany and currently have 8000 employees worldwide. People are at the center of Braskems growth strategy. We believe in and value human beings, their potential, and their desire to develop.
We're a truly global and collaborative group of people. Having a diverse, inclusive and respectful workplace is important to us. Join us on an exciting journey and help us build today the future we want tomorrow
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the bases of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.
