Team Lead Customer Service

Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. For our HQ in Amsterdam we are looking for a**:Customer Service Team Lead.** We are continuing our growth journey in our expansion in Europe! Hence, we are looking...

About the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Starbucks, working as part of SSP Nederland. In this role, you will be responsible for leading the customer service team, managing workload, and ensuring exceptional customer experiences in all interactions.ResponsibilitiesLead and motivate the...

_Als Team Lead Customer Service zorg jij ervoor dat ons team uitblinkt in klantbeleving, met een focus op hoge klanttevredenheid en uitstekende servicekwaliteit. Jij bent het centrale aanspreekpunt, biedt ondersteuning waar nodig en houdt de dagelijkse operatie soepel draaiend. Tegelijkertijd werk je aan een effectief, gemotiveerd en goed presterend...

Bij Crisp staat de klant op één. Onze service is één van de meest genoemde redenen om bij ons te blijven winkelen. Als Team Lead Customer Service zorg je dat ons team de service geeft die van elke klant een superfan maakt. Je bent het eerste aanspreekpunt voor het team, daarnaast werk je veel samen met verschillende teams aan slimme processen om de...

Overzicht van de baanWe zoeken een ervaren Team Lead Customer Service om ons team te leiden en klanten te ondersteunen in hun behoeften.

**Are you a dynamic leader with a passion for customer support and expertise in Zendesk/Chatbot**? At Workwize, we’re looking for a Customer Support Team Lead to oversee our international remote team and enhance our customer support operations. If you excel at managing teams, optimizing processes, and leveraging Zendesk, this role is for...

Rituals is a company that values exceptional customer service as the heart of every memorable brand experience. As our Product Owner - Customer Relations (CR), you will play a pivotal role in elevating the tools and platforms that empower our Customer Relations Ambassadors.This position involves taking ownership of the platforms used by our Customer...

**Team Lead Customer Success** Fulltime - Amsterdam **Ben jij een echte teamleider en zorg je er graag voor dat we op grote (internationale) schaal onze ondernemers verder kunnen helpen? Is optimaliseren je middle name? Dan zoeken we jou!** Trustoo biedt zo’n 100.000 lokale bedrijven in meer dan 55 branches een podium om goed online vindbaar te zijn...

**Open in all locations: France, Germany, the Netherlands, and the United Kingdom** We are seeking a dynamic Lead Analyst to play a pivotal role in enhancing customer experience and operational productivity through data-driven insights. In this role, you will focus on analysing customer service data, identifying pain points, improving products and services,...

**Change staat voor verandering, jij ook? Om de beste service te verlenen zoeken wij een enthousiaste en ervaren teamleider Customer Service. Jij aan het slag met opbouwen en optimaal laten presteren van het zakelijke service team van marktplaats. Naast het bouwen van een 'high performing' team ga jij met je team de uitdaging aan om gericht te werken aan...

**About the job**: Salonized is a successfully growing SaaS company providing innovative solutions for the salon and spa industry. We're on a mission to empower salon owners and beauty professionals with cutting-edge software solutions that streamline operations, enhance customer experiences, and drive business growth. Are you a skilled and energetic growth...

**Customer Service Medewerker bij Logex in Amsterdam** Als Customer Service Medewerker bij Logex ben jij het eerste aanspreekpunt voor onze klanten. Je helpt hen met vragen, problemen of verzoeken en zorgt ervoor dat hun ervaring met onze dienstverlening positief is. Jouw doel is om klanten (vaak artsen of andere functies binnen de zorg) professioneel en op...

**About Us**: U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service. We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions. We are seeking a **Customer Service Quality Lead** to elevate the quality of our service and ensure our team delivers exceptional...

**Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. With over 250 colleagues (more than 40 nationalities) across 9+ countries, we have big plans: we are building a Europe-wide network of beautiful fast-charging stations where electric drivers can charge their cars with...

Customer Service Agent **Start of your Tikkie journey?**: **Your job**: You'll also contribute to creating and updating our support content. This includes adding to FAQs and knowledge bases, ensuring both your team and our customers can find answers swiftly. Collaboration with your fellow agents and the Customer Service Lead is key, as you work together to...

At Treatwell, our mission is to digitize the hair and beauty industry, providing an exceptional experience for both salon partners and customers booking through our marketplace. Our Customer Success team plays a critical role in this mission, ensuring salon partners receive the highest level of onboarding and support. As we continue our ambitious growth...

We are seeking a skilled Senior Customer Relations Platform Lead to join our team at Rituals.About the RoleThis is a unique opportunity to drive the strategic direction of our customer relations platforms and enhance the overall customer service experience. As a key member of our team, you will be responsible for managing and prioritizing the product...

ING’s Payment and Settlement Services (“PSS”) aims to further mature, develop and expand ING’s state of the art payments platforms and settlements services. The PSS focusses on delivering payments and settlement services, meeting the expectations of ING’s business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable....

Full-time - Head Office **About the company**: Evos is a leading liquid energy and chemical storage company. Our focus is to enable the constant movement of goods and resources that powers our customers’ business. Through our critical infrastructure and unique expertise, with hubs in strategic locations across Europe, we deliver flexible and sustainable...

**This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...