Customer Support Team Lead

**Your Mission** As our Support Team Lead, it will be your mission to lead & scale the Support team to maintain their stellar customer service. We’ve got a 95%+customer satisfaction rate, and together with your team, you’ll keep it that way. To do this, you will bring your player/coach mindset to ensure our fast-growing team is always ready to rumble....

**Are you a dynamic leader with a passion for customer support and expertise in Zendesk/Chatbot**? At Workwize, we’re looking for a Customer Support Team Lead to oversee our international remote team and enhance our customer support operations. If you excel at managing teams, optimizing processes, and leveraging Zendesk, this role is for...

Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. For our HQ in Amsterdam we are looking for a**:Customer Service Team Lead.** We are continuing our growth journey in our expansion in Europe! Hence, we are looking...

**This is Adyen** Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay,...

At Treatwell, our mission is to digitize the hair and beauty industry, providing an exceptional experience for both salon partners and customers booking through our marketplace. Our Customer Success team plays a critical role in this mission, ensuring salon partners receive the highest level of onboarding and support. As we continue our ambitious growth...

**The company** Smart Electric Vehicle Charging Solutions. That’s the business we are in! GreenFlux offers a cloud-based charge point management SaaS solution. This software platform connects Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs - offering charging services to EV drivers) and enables them to successfully launch their...

**Op locatie** - ** Amsterdam**,** **Noord-Holland**,** **Nederland** **ICT**: Vacature details Solliciteren **Functieomschrijving**: Are you passionate about technology and leadership? Cygnific Amsterdam is seeking a dynamic and motivated Team Lead ICT Support to join our innovative IT department. In this role, you will ensure the seamless operation and...

_Als Team Lead Customer Service zorg jij ervoor dat ons team uitblinkt in klantbeleving, met een focus op hoge klanttevredenheid en uitstekende servicekwaliteit. Jij bent het centrale aanspreekpunt, biedt ondersteuning waar nodig en houdt de dagelijkse operatie soepel draaiend. Tegelijkertijd werk je aan een effectief, gemotiveerd en goed presterend...

**Join a fast-growing, listed company with a purpose! Fastned owns and operates a growing network of more than 300 fast charging stations across Europe, allowing electric vehicle drivers to charge their car with 100% green energy in just 15 minutes. Our mission is to accelerate the transition towards sustainable mobility by giving freedom to electric...

**Customer Support Medewerker (SOWISO & OMPT)** **Over ons** SOWISO en OMPT (Paragin Group) zijn toonaangevende merken op het gebied van STEM-onderwijs en -testen. Sinds de oprichting in 2010 heeft SOWISO educatieve ondersteuning geboden voor honderdduizenden studenten en docenten via ons online leer - en testplatform. OMPT biedt online wiskundetesten aan...

**About the Team**: Community Operations is pioneering how Uber interacts with users around the globe. We support all Uber business lines and propositions (Mobility verticals like Rides, Hailables, High-Capacity Vehicles; Delivery verticals like Eats and Grocery; and specific propositions like Uber for Business) and cover a broad range of activities,...

**About the job**: Salonized is a successfully growing SaaS company providing innovative solutions for the salon and spa industry. We're on a mission to empower salon owners and beauty professionals with cutting-edge software solutions that streamline operations, enhance customer experiences, and drive business growth. Are you a skilled and energetic growth...

Amsterdam, Netherlands | Customer Experience | Full-time **Not your everyday company** Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful. At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and...

**Team Lead Customer Success** Fulltime - Amsterdam **Ben jij een echte teamleider en zorg je er graag voor dat we op grote (internationale) schaal onze ondernemers verder kunnen helpen? Is optimaliseren je middle name? Dan zoeken we jou!** Trustoo biedt zo’n 100.000 lokale bedrijven in meer dan 55 branches een podium om goed online vindbaar te zijn...

**About EMEA Community Operations** Community Operations (CommOps) provides premier support to all Uber business lines and propositions (Mobility verticals like Rides, Hailables; Delivery verticals like Eats and Grocery, and specific propositions like Uber for Business) and cover a broad range of activities including customer service, platform safety, new...

**This is Adyen** Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

Rituals is a company that values exceptional customer service as the heart of every memorable brand experience. As our Product Owner - Customer Relations (CR), you will play a pivotal role in elevating the tools and platforms that empower our Customer Relations Ambassadors.This position involves taking ownership of the platforms used by our Customer...

Bij Crisp staat de klant op één. Onze service is één van de meest genoemde redenen om bij ons te blijven winkelen. Als Team Lead Customer Service zorg je dat ons team de service geeft die van elke klant een superfan maakt. Je bent het eerste aanspreekpunt voor het team, daarnaast werk je veel samen met verschillende teams aan slimme processen om de...

Amsterdam, Netherlands | Customer Experience | Full-time **Not your everyday company** Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful. At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and...

Role Description: **INNOVATION LAB TEAM LEAD** **Job Summary** The Innovation Lab Team Lead encourages, provides focus and supports the team to achieve their goals. Owns and drives the performance of the CS Innovation Specialists, providing leadership to a team of multi‐lingual, multi‐skilled agents and supports their development through mentor,...