Customer Support Team Lead

**Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. With over 250 colleagues (more than 40 nationalities) across 9+ countries, we have big plans: we are building a Europe-wide network of beautiful fast-charging stations where electric drivers can charge their cars with...

Main Responsibilities:As a Customer Service Team Lead at Cartier, you will be responsible for managing and leading a team of approximately 15 multilingual Ambassadors. Your primary goal will be to ensure that the team delivers an excellent customer service experience in line with defined KPIs and Cartier standards.Key Responsibilities:- Foster a culture of...

About the Role:We are seeking a motivated and strategic Customer Success Team Lead to help drive our success in the Netherlands and Belgium. As a key member of our Customer Success team, you will play a critical role in enhancing partner satisfaction, ensuring smooth onboarding, and delivering top-tier customer service.Key Responsibilities:Support and lead a...

KEY RESPONSIBILITIESAs a Customer Service Team Lead at Cartier, you will be responsible for creating an environment that fosters trust, open communication, and team cohesion. You will lead, manage, motivate, and evaluate the Ambassadors' performance on all KPIs, including performance reviews, appraisals, and disciplinary actions. You will also be responsible...

Customer Support Manager Job DescriptionWe are looking for a highly skilled and experienced Customer Support Manager to lead our customer support team in delivering exceptional customer service and support.Key Responsibilities:Lead and manage a team of customer support representatives to ensure timely and effective resolution of customer inquiries and...

Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at Cartier. As a Senior Ambassador, you will play a key role in leading and managing a team of customer service representatives.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyLead and manage a team of customer service...

Job DescriptionAs a Technical Support Management Lead at ServiceNow, you will be responsible for leading a team of technical support professionals to deliver exceptional customer experiences. Your primary goal will be to manage and exceed support KPIs and critical technical support metrics, such as CSAT, Time to Resolution (TTR), and Backlogs.Key...

Job Title: Customer Service Specialist LeadWe are seeking an experienced individual to join our team as a Customer Service Specialist Lead at Element Biosciences.About the Job:The Customer Service Specialist Lead will play a pivotal role in supporting our growing European and international Sales and Customer Support team. The successful candidate will be...

At Treatwell, our mission is to digitize the hair and beauty industry, providing an exceptional experience for both salon partners and customers booking through our marketplace. Our Customer Success team plays a critical role in this mission, ensuring salon partners receive the highest level of onboarding and support. As we continue our ambitious growth...

**Op locatie** - ** Amsterdam**,** **Noord-Holland**,** **Nederland** **ICT**: Vacature details Solliciteren **Functieomschrijving**: Are you passionate about technology and leadership? Cygnific Amsterdam is seeking a dynamic and motivated Team Lead ICT Support to join our innovative IT department. In this role, you will ensure the seamless operation and...

About the Role:As a Retail Team Leader at TJX Companies, Inc., you will be responsible for supporting managers by leading a team of associates in a constantly changing store environment. Our business model is unique, with new shipments arriving daily, providing a treasure hunt experience for our diverse customer base.About You:You should be someone who can...

Job SummaryWe are looking for a highly skilled Customer Service Team Manager to lead our Customer Success team. As a key member of our Page Personnel team, you will oversee the entire Customer Support department, managing a group of four employees and ensuring all incoming inquiries and issues are addressed and resolved efficiently.Key ResponsibilitiesManage...

**About the Team**: Community Operations is pioneering how Uber interacts with users around the globe. We support all Uber business lines and propositions (Mobility verticals like Rides, Hailables, High-Capacity Vehicles; Delivery verticals like Eats and Grocery; and specific propositions like Uber for Business) and cover a broad range of activities,...

At Treatwell, our mission is to digitize the hair and beauty industry, providing an exceptional experience for both salon partners and customers booking through our marketplace. Our Customer Success team plays a critical role in this mission, ensuring salon partners receive the highest level of onboarding and support.As we continue our ambitious growth...

About Trusted ShopsTrusted Shops is a leading SaaS/Tech company in the European e-commerce sector, with over 800 employees. Our corporate culture is built on team spirit, positive energy, transparency, and mutual trust. We work from home and from offices in Amsterdam, Cologne, Lille, Barcelona, and Warsaw. In the Dutch office, we have a team of 50 colleagues...

At BDP International, we are seeking a dynamic and experienced Freight Forwarding Team Lead to join our team.About the RoleThis is an exciting opportunity for a seasoned professional with a strong background in airfreight operations to lead our team and drive solutions for customer and internal escalations. As a Freight Forwarding Team Lead, you will be...

As a Customer Success Team Leader at Page Personnel, you will be responsible for leading a team of 6 people across multiple business lines, focusing on delivering exceptional end-to-end customer experiences from order entry to delivery. This dual role encompasses both Customer Service and Logistics leadership, primarily supporting the EMEA region.Key...

**About the job**: Salonized is a successfully growing SaaS company providing innovative solutions for the salon and spa industry. We're on a mission to empower salon owners and beauty professionals with cutting-edge software solutions that streamline operations, enhance customer experiences, and drive business growth. Are you a skilled and energetic growth...

**About EMEA Community Operations** Community Operations (CommOps) provides premier support to all Uber business lines and propositions (Mobility verticals like Rides, Hailables; Delivery verticals like Eats and Grocery, and specific propositions like Uber for Business) and cover a broad range of activities including customer service, platform safety, new...

**Team Lead Customer Success** Fulltime - Amsterdam **Ben jij een echte teamleider en zorg je er graag voor dat we op grote (internationale) schaal onze ondernemers verder kunnen helpen? Is optimaliseren je middle name? Dan zoeken we jou!** Trustoo biedt zo’n 100.000 lokale bedrijven in meer dan 55 branches een podium om goed online vindbaar te zijn...