Customer Success Specialist | German OR French
1 maand geleden
- Providing support to customers after the onboarding process and following project delivery.
- Acting as the first As a Customer Success Specialist your responsibilities will include:
- Providing support to customers after the onboarding process and following project delivery.
- Acting as the first point of contact for customers in case of any issues (support desk).
- Conducting on-site training for users to ensure they effectively utilize our systems.
- Managing small follow-up projects, ensuring customer needs are met.
- Safeguarding and sharing knowledge about our systems and providing solutions for hardware and software problems.
- Drafting and managing Service Level Agreements (SLAs).
- No IT background required, but a strong technical affinity is essential.
- Excellent communication skills, both verbally and in writing, with the ability to explain technical solutions clearly.
- Strong analytical and problem-solving skills with attention to detail.
- Eagerness for professional growth and a proactive, independent work ethic.
- Customer-focused attitude with a commitment to providing excellent service.
- Experience with hardware/software systems such as Microsoft Office; familiarity with software is a plus.
- Strong English skills are required, and knowledge of the German OR French language is required
- You currently live in the Brainport region; Best, Eindhoven, Geldrop-Mierlo, Helmond, Nuenen, Oirschot, Son en Breugel, Veldhoven or Waalre.
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Customer Success Specialist | German OR French
1 week geleden
Eindhoven, Nederland Undutchables VoltijdJob description As a Customer Success Specialist your responsibilities will include: Providing support to customers after the onboarding process and following project delivery. Acting as the first point of contact for customers in case of any issues (support desk). Conducting on-site training for users to ensure they effectively utilize our systems. ...
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Customer Success Specialist | German OR French
2 weken geleden
Eindhoven, Nederland Undutchables Voltijd € 3.000 - € 3.500Job description As a Customer Success Specialist your responsibilities will include: Providing support to customers after the onboarding process and following project delivery. Acting as the first point of contact for customers in case of any issues (support desk). Conducting on-site training for users to ensure they effectively utilize our systems. ...
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Customer Success Specialist | German OR French
2 weken geleden
Eindhoven, Nederland Undutchables Voltijd € 3.000 - € 3.500Job description As a Customer Success Specialist your responsibilities will include: Providing support to customers after the onboarding process and following project delivery. Acting as the first point of contact for customers in case of any issues (support desk). Conducting on-site training for users to ensure they effectively utilize our systems. ...
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Customer Management Specialist
2 maanden geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist, you will be the key link between our international customers and the optimal functioning of their locker management systems. Conducting on-site training for users to ensure they effectively utilize our systems. Managing small follow-up projects, ensuring customer needs are met. Safeguarding and sharing knowledge about...
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Customer Management Specialist
2 maanden geleden
Eindhoven, Nederland Undutchables VoltijdAs a Customer Success Specialist, you will be the key link between our international customers and the optimal functioning of their locker management systems. Conducting on-site training for users to ensure they effectively utilize our systems. Managing small follow-up projects, ensuring customer needs are met. Safeguarding and sharing knowledge about...
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Customer Success Representative
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German Customer Service
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Key Account Manager
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Eindhoven, Nederland Undutchables Voltijd € 3.000 - € 3.500As the Account Manager you are in charge of the clients in the German market. Coordinate the German market activities with the Sales support team. Here's the requirement for this role: -Speaking an excellent level of French and a fluent level of English.-At least 1-5 years' experience in a sales related role-Knowledge of the German/Austrian market is a...
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Business Development Specialist
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3 weken geleden
Eindhoven, Nederland SendCloud VoltijdThis is a hybrid position based at our HQ in Eindhoven (at least 2-3 times per week at the office) This Is What You Say At Parties Sendcloud is the complete shipping platform for e-commerce enabling retailers, marketplaces, and fulfilment companies to scale their operations while delivering great shipping experiences. We are Europes leading shipping...
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4 weken geleden
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Eindhoven, Noord-Brabant, Nederland Undutchables VoltijdJob Description:Sales Support Specialists play a vital role in the success of our organization. As a key account Sales Support Specialist, you will be responsible for providing exceptional support to our clients in the French and Spanish markets.The ideal candidate will have excellent communication skills, particularly in business calls, and a friendly...
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Sales Support Specialist | French + Spanish
1 week geleden
Eindhoven, Nederland Undutchables VoltijdJob description Who are we looking for?You will serve as a Sales Support Specialist for the French and Spanish markets, working closely with the Sales Support team in the Netherlands. Your primary focus will be on supporting French- and Spanish-speaking clients, while also assisting English-speaking clients as needed.Furthermore, as a Sales Support...