Customer Service Representative German-speaking

10 uur geleden


Amsterdam Centrum, Nederland Werkstudent Voltijd

**Bedrijfsomschrijving**

Our client is a specialist bookstore that has been around for 90 years and focuses mainly on scientific books, magazines, e-books and academic sequels. For more than 3000 libraries worldwide they are an important partner that offers support in the selection, purchase and processing of the requested literature.

**Functieomschrijving**
Are you a team player with a passion for literature, for whom the German language holds no secrets? Then respond quickly to this vacancy

As a customer service employee, you and your colleagues are responsible for the daily contact with customers and publishers from German-speaking countries, mainly for book and magazine series. You are also the first point of contact for customers and are actively involved in solving questions.
- Recording appointments, requests, orders and follow-up of both customers and publishers;
- Ensures internal communication in order to properly handle customer requests;
- Responsible for the complete handling of customer files.

Wij bieden
- A gross monthly salary between €2,500 and €3,000 based on your experience;
- Annual bonus in the form of a 13th month;
- Working at a leading company in the wholesale of scientific literature;
- Dynamic work at a fantastic location in Amsterdam East.

**Functie-eisen**
- Has a very good command of German (preferably as a native language) and also Dutch or English for internal communication;
- Is available at least 4 days a week;
- Has extensive administrative experience;
- Residing in or around Amsterdam.



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