CRM Manager

1 dag geleden

Amsterdam, Nederland Parfumado Voltijd

**For our Growth Marketing team we’re looking for an**analytical** and strategic strong colleague who is going to take care of**owning and managing our CRM marketing**and**keep track of progress and results, by using data to understand how we can optimize our customer communication and flows.**

**Your main tasks as a CRM manager**:

- Develop and implement CRM strategies and initiatives to enhance customer engagement and customer lifetime value (CLV) across 5+ markets.
- Lead the process of all CRM activities and translate your strategy/ideas into a clear actionable roadmap.
- Work together with internal stakeholders like Data & Analytics, Creative and Customer Service on bringing the strategic roadmap to life;
- Manage and coach the CRM specialist.

**_ Working at Parfumdo is inspiring because you get to work very closely together with the founders of the company. They are great examples. - Coung (Operations manager)_**

**What we’ll offer our new CRM Manager**:

- Competitive Salary
- Full time contract (ad interim also possible)
- A flexible YourCampus budget which you can use for e.g. Felyx, Treatwell, Uber Eats, ClassPass or Peakz Padel
- Delicious (free) healthy lunch at the office
- 25 paid days off and an extra day off on your birthday so you can celebrate with friends
- Pension plan, bike plan via Swapfiets and a Macbook
- €750 annual budget for personal development and training
- Hybrid work from home policy
- MacBook or other laptop of choice
- Of course you’ll get a monthly perfume of your choice _Smells nice, right?_

**This is what we would like to see in your profile as a CRM Manager**:

- Experience in marketing automation and setting up customer journeys;
- Strong understanding of ESP’s such as Klaviyo, Customer.io or similar.
- Interest and ability to create creative campaigns by collaborating closely with internal creative - design team.
- Strong affinity with data analytics, interpreting data and converting it into insights and activities (via Excel/Google Sheets)
- Familiar with web analytics software (Google Analytics) and business intelligence tools (Tableau or similar)
- Strong affinity with managing projects, processes and stakeholders.
- Fluency in Dutch (written and verbal).
- Strong communication skills;

**Interested?**
Awesome We would like to receive your resume or Linkedin profile. Would you like to learn more about working at Parfumado? Check out our website to get an impression of our company

**What’s next?**
You’ll get a reply within 3 business days If we’re enthusiastic about your profile, you’ll receive an invitation for a first video call. After that there will be an assignment with the manager and last but definitely not least a meet-the-founders chat to get to know each other. And then.you might be our new Senior Influencer Marketing Specialist
- Parfumado prides itself on being an equal opportunity employer. This means we do not discriminate based on: race, colour, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation. We celebrate and champion diversity and are committed to creating an inclusive environment for all employees._

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