CRM Manager

2 maanden geleden


Amsterdam, Nederland Activados Voltijd

Excellence Group Luxury Hotels & Resorts es un grupo turístico especializado en gestión hotelera. Es una empresa española que opera Hoteles & Resorts de Lujo de cinco estrellas en México y el Caribe. Las líneas de producto de la compañía son: Excellence Resorts, Todo Incluido de Lujo para Sólo Adultos; Beloved Hotels, Boutique Sólo Adultos Todo Incluido y Finest Resorts, Todo Incluido de Lujo para huéspedes de todas las edades.

Para su equipo de marketing y ventas, parcialmente ubicado en Ámsterdam, buscan un CRM Manager.

**Funciones y responsabilidades**:

- Desarrollar segmentación de clientes para campañas de marketing más efectivas.
- Supervisar las campañas de marketing por correo electrónico.
- Supervisar los buzones de fidelización y alcanzar los objetivos.
- Supervisar el uso de la herramienta CRM de la empresa para garantizar que todos los datos necesarios se capturan de forma eficaz.
- Proponer estrategias de gestión de clientes destinadas a fomentar las relaciones con los clientes, captar nuevos clientes y fidelizarlos.
- Supervisar y aplicar los requisitos de la herramienta CRM.
- Supervisar e implementar nuevos informes periódicos y personalizados que ayuden a comprender el negocio.
- Realizar estudios de mercado para desarrollar propuestas comerciales basadas en la base de datos de clientes segmentada.
- Ayudar en la formación de los usuarios de la empresa para su mejor aprovechamiento.

**Requisitos del puesto; Tienes/eres**:

- Licenciado en Marketing.
- Experiência mínima de 3 años en puestos similares.
- Nativo en español.
- Excelente comprensión de la lengua inglesa.
- Gran capacidad creativa, conceptual y analítica.
- Alto espíritu de equipo y gran capacidad de comunicación.
- Capacidad de iniciativa y toma de decisiones.
- Flexibilidad en tareas y proyectos.
- Orientación al cliente y a los resultados.
- Disponible a tiempo completo.
- Residiendo a una distancia razonable de Amsterdam.

Tipo de puesto: Tiempo completo

Sueldo: €3.250,00 - €4.000,00 al mes

Escolaridad:

- Bachelor's (Deseable)

Experiência:

- CRM Manager: 3 años (Deseable)

Idioma:

- Inglés (Obligatorio)
- Español (Obligatorio)

Autorización de trabajo:

- Nederland (Obligatorio)

Lugar de trabajo: Empleo presencial


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