Huidige banen gerelateerd aan Senior Technical Support Specialist - Amsterdam, Noord-Holland - Palo Alto Networks
-
Senior Technical Support Specialist
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob Title: Senior Technical Support SpecialistJob Summary:As a Senior Technical Support Specialist with Palo Alto Networks, you will work closely with our valued customers to address their complex post-sales concerns. You will be responsible for providing technical support, configurations, troubleshooting, and standard methodologies to customers via various...
-
Automotive Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland MSX INTERNATIONAL VoltijdAbout the RoleWe are seeking a highly skilled and motivated Technical Specialist to join our team at MSXI International. As a Technical Specialist, you will play a critical role in supporting retailers and independent workshops with diagnostic and repair support.Key ResponsibilitiesProvide technical support to retailers and independent workshops, ensuring...
-
Automotive Technical Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland MSX INTERNATIONAL VoltijdAbout the RoleWe are seeking a highly skilled and motivated Technical Specialist to join our team at MSXI International. As a Technical Specialist, you will play a crucial role in supporting retailers and independent workshops with diagnostic and repair support.Key ResponsibilitiesProvide technical support to retailers and independent workshops, ensuring...
-
Technical Support Specialist
1 maand geleden
Amsterdam, Noord-Holland, Nederland Adams Multilingual Recruitment VoltijdTechnical Support SpecialistWe are seeking a highly motivated Technical Support Specialist to join our client's team in the Netherlands. As a Technical Support Specialist, you will be responsible for providing expert pre-sales and after-sales technical support for hardware and software products across Europe.Key ResponsibilitiesProvide technical support for...
-
Senior Technical Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers in the EMEA region.Key ResponsibilitiesProvide Tier 3 level technical support to customers and partners in EMEA,...
-
Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Trusted Shops BeNeLux N.V. VoltijdJoin Our Team as a Technical Support SpecialistWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Trusted Shops BeNeLux N.V. As a Technical Support Specialist, you will play a crucial role in ensuring our customers have a seamless experience with our products.Key Responsibilities:Provide technical support to...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Vereniging Informatiewetenschappen Amsterdam VoltijdAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Act as first and second line support for our customers, addressing their queries...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Palo Alto Networks. As a Platinum Support Engineer, you will be responsible for providing post-sales technical support to our valued customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and webMeet enhanced response SLAs for customers...
-
Technical Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Sound United VoltijdJob Summary:We are seeking a skilled Technical Support Specialist to join our team in Amsterdam. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers. Your primary duties will include troubleshooting technical issues, providing first-level support, and communicating with various teams within...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland 365 Retail Markets VoltijdJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our Support Department at 365 Retail Markets. As a Technical Support Specialist, you will play a key role in ensuring that our clients receive a consistent and exceptionally positive experience at all times.Key Responsibilities:- Provide...
-
Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Resideo VoltijdJob Title: Technical Support SpecialistThe Technical Support Specialist will be responsible for providing expert advice to Dutch and English speaking customers on heating technical solutions for residential and light commercial buildings. This includes measurement and control technology, as well as troubleshooting and problem-solving.Key...
-
Technical Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Resideo VoltijdJob Title: Technical Support SpecialistThe Technical Support Specialist will be responsible for providing expert advice to Dutch and English-speaking customers on heating technical solutions for residential and light commercial buildings. This includes measurement and control technology, as well as troubleshooting and problem-solving.Key...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Palo Alto Networks. As a Technical Support Specialist, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and working closely with our engineering team...
-
IT Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Grafton Recruitment VoltijdJob Title: IT Technical Support SpecialistWe are seeking a highly skilled IT Technical Support Specialist to join our team at Grafton Recruitment. As a key member of our support team, you will be responsible for providing technical assistance to users, troubleshooting software applications, and working with ticketing systems such as Zendesk and Jira.Key...
-
IT Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Grafton Recruitment VoltijdJob Title: IT Technical Support SpecialistWe are seeking an experienced IT Technical Support Specialist to join our team at Grafton Recruitment. As a key member of our support team, you will be responsible for providing technical assistance to users, troubleshooting complex technical issues, and improving the overall technology experience.Key...
-
Technical Support Specialist
4 minuten geleden
Amsterdam, Noord-Holland, Nederland SkySys VoltijdJob Title: IT Help Desk SpecialistAt SkySys, we are seeking a skilled IT Help Desk Specialist to join our team. As an IT Help Desk Specialist, you will be responsible for providing technical support to our clients, including troubleshooting, resolving issues, and ensuring that our clients receive the highest level of service.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Fareharbor VoltijdAbout FareHarborFareHarbor is a leading provider of reservation software for tours, activities, and attractions. Our mission is to empower businesses to deliver exceptional experiences to their customers.We're a team of passionate individuals who are dedicated to making a difference in the travel industry. Our core values are centered around delivering...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland beBee Professionals VoltijdbeBee Professionals is looking for a Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support and customer service to our customers.The ideal candidate will have:Excellent communication and problem-solving skillsStrong customer service orientationAbility to work independently and as part of a...
-
IT Technical Support Specialist
49 minuten geleden
Amsterdam, Noord-Holland, Nederland ESP Global Services Voltijd### Job Title: IT Technical Support Specialist#### Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team at ESP Global Services. As a key member of our support team, you will provide exceptional technical support to our clients, resolving hardware and software issues efficiently and effectively.#### Key Responsibilities-...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Adyen VoltijdAbout AdyenAt Adyen, we empower businesses to achieve their ambitions by providing innovative and ethical solutions for payments, data, and financial products.Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for our merchants across the globe,...
Senior Technical Support Specialist
2 maanden geleden
We are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products.
Key Responsibilities- Provide technical support for complex WAN architectures and network issues, working closely with customers to resolve their concerns.
- Replicate customer environments and network issues to provide fault isolation and root cause analysis for technical issues.
- Collaborate with engineering teams to provide fixes or other remediation activities, ensuring timely resolution of issues.
- Manage critical customer issues, facilitating communication between customers, account teams, and engineering.
- Publish technical support bulletins and other technical documentation in our Knowledge Base.
- Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
- Effective communication skills to articulate complex technical issues to all levels and stakeholders.
- Experience supporting enterprise customers with complex LAN/WAN environments.
- Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, including routing protocols (e.g. BGP, OSPF, EIGRP), branch and DataCenter Architectures.
- Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL.
- Ability to independently debug broad, complex, and unique networks with mixed media and protocols.
- Experience with SD-WAN, virtualization, or cloud technologies is a plus.
- Experience with Palo Alto Networks, Cisco, Checkpoint, Juniper (Netscreen), or Fortinet products is a plus.
- Willingness to work flexible and varying shift times, including weekends and evenings.
- Industry certifications are a plus.
- Ability to work independently and as a team player.
Palo Alto Networks is a leader in cybersecurity, dedicated to protecting our customers' networks and data. We're a team of problem solvers who take risks and challenge the status quo. We're committed to diversity and inclusion, and we believe that diverse teams innovate and succeed together.
We're an equal opportunity employer and welcome applications from all qualified candidates. If you require accommodation due to a disability or special need, please contact us.
