Senior Business Development Manager
4 dagen geleden
Discover a career-defining opportunity at Serco, a leading provider of space services with over 55 years of experience in the sector.
About SercoWe work at the heart of the space industry, understanding the challenges faced by our customers. With a strong presence across Europe and globally, we offer a range of capabilities from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.
Job Description:We are seeking an experienced Senior Business Development Manager to join our team in The Netherlands. As a key member of our European Business Development community, you will play a vital role in driving growth and expanding our customer base.
The successful candidate will be responsible for developing and maintaining relationships with customers, partners, and stakeholders, as well as identifying and pursuing new business opportunities. You will also lead and support business development activities, working closely with colleagues to achieve business goals.
Key Responsibilities:- Operational, contractual, and commercial management for the contract(s) as the Company's representative, ensuring quality of service and P&L ownership.
- To develop and maintain a network of relationships with the customer/s, potential customers, partners, and stakeholders in order to anticipate and meet customers' and stakeholders existing and future needs.
- Understand the overall Serco Europe Growth strategy, interlock, and collaborate with European colleagues to achieve business goals.
- Lead and support business development activities.
- Support the Dutch growth strategy and work closely with the European BD community to qualify and review opportunities and develop new customers.
- Lead and drive account management for one or more of our customers.
- Support the development of innovative products and services.
- Support marketing activities.
- Lead, develop, and inspire direct reports and cultivate strong, competent, and highly engaged teams.
- Ownership of all aspects of service provision & Management of contingencies and emergencies.
- Timely production and delivery of monthly governance reports.
- People management, including training/travel planning & management, performance monitoring, periodic assessment, and appraisals.
- Quality assurance, environment, health, and safety on all contract(s).
- Leading customer service excellence and a continuous improvement culture.
- University degree, or proven ability to perform the tasks commensurate with such a formal academic qualification.
- Extensive Management experience preferably in the Space or Defence industry but not essential.
- Solid business acumen with experience in budget responsibility and business plans.
- Ability to influence internal and external stakeholders to deliver positive results.
- Excellent interpersonal skills.
- Conflict management experience/capability.
- The capacity to work in parallel on a high number of tasks in an orderly and disciplined manner.
- PC literacy, especially relevant Office 365 tools.
- Excellent command of English, with proven written ability.
- EU passport holder
- A competitive salary of approximately €80,000-€100,000 per year, depending on experience.
- Flexible working policy (hybrid working)
- Comprehensive and competitive benefits plan
- A range of wellness activities and employee assistance programs
- Casual dress code
- Bike Scheme
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