Customer Service Team Manager
4 weken geleden
Job Summary
We are seeking a highly skilled Customer Service Team Manager to oversee the entire Customer Success team at Page Personnel. As a key member of our team, you will be responsible for managing, mentoring, and staffing a group of four employees.
Main Responsibilities
- Ensure all incoming inquiries and issues are addressed and resolved efficiently.
- Manage the field service team, which includes seven mechanics, and ensure seamless coordination between the Customer Support office and field operations.
- Guide the Customer Support team to provide top-notch service by offering training and development opportunities.
- Take charge of scheduling, ensuring that workloads remain manageable and your team maintains high performance.
- Continuously work to enhance the efficiency and effectiveness of the department through reports and hands-on experience.
Key Skills
- Proven experience in customer service management.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
-
Customer Service Team Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdCustomer Service Team ManagerThe ideal candidate will oversee the entire Customer Success team, ensuring all incoming inquiries and issues are addressed and resolved efficiently. Responsibilities include managing, mentoring, and staffing a group of four employees, as well as ensuring seamless coordination between the Customer Support office and field...
-
Customer Service Team Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdJob SummaryWe are looking for a highly skilled Customer Service Team Manager to lead our Customer Success team. As a key member of our Page Personnel team, you will oversee the entire Customer Support department, managing a group of four employees and ensuring all incoming inquiries and issues are addressed and resolved efficiently.Key ResponsibilitiesManage...
-
Customer Service Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Webfleet Solutions VoltijdWe are seeking a skilled Customer Service Manager to provide ongoing support to our clients and collaborate with them. The candidate should be able to contribute to building relationships, implementing business reviews, and delivering on agreed actions, increasing our business' revenue potentials and minimising churn rates.About the RoleThe Customer Service...
-
Customer Service Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland Webfleet Solutions VoltijdWe are looking for a Customer Service Manager who can provide ongoing support to our clients and collaborate with them. The candidate should be able to contribute to building relationships, implementing business reviews, and delivering on agreed actions, increasing our business' revenue potentials and minimising churn rates.You will work directly with...
-
Customer Service Manager Lead
2 weken geleden
Amsterdam, Noord-Holland, Nederland WFS PRO BV VoltijdCustomer Support Manager Job DescriptionWe are looking for a highly skilled and experienced Customer Support Manager to lead our customer support team in delivering exceptional customer service and support.Key Responsibilities:Lead and manage a team of customer support representatives to ensure timely and effective resolution of customer inquiries and...
-
Customer Service Team Supervisor
2 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdJob DescriptionRole SummaryAs a key member of our Page Personnel team, this Customer Service Team Supervisor position requires a seasoned professional to oversee the entire Customer Success team. The ideal candidate will be responsible for managing a group of four employees, ensuring all incoming inquiries and issues are addressed and resolved...
-
Customer Service Insights Manager, EMEA
1 week geleden
Amsterdam, Noord-Holland, Nederland Netflix VoltijdCustomer Service Insights Manager, EMEA - LeadWe are looking for a highly motivated and experienced Customer Service Insights Manager to lead our EMEA team. As a key member of our customer service organization, you will be responsible for analyzing customer feedback and data to identify trends and opportunities for improvement.Key Responsibilities:Analyze...
-
Customer Service Team Lead
4 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdJob SummaryWe are seeking a highly skilled and experienced Customer Service Team Lead to oversee the entire Customer Success team. As a key member of our Page Personnel team, you will be responsible for managing, mentoring, and staffing a group of four employees. Your primary focus will be on ensuring all incoming inquiries and issues are addressed and...
-
Team Support Customer Service Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Vandebron VoltijdVandebron: een organisatie die duurzaamheid in de kern heeftWe zijn op zoek naar een ervaren Team Support Customer Service Specialist die ons helpt om onze missie te realiseren. Als Team Support Customer Service Specialist zul je een cruciale rol spelen in het ondersteunen van ons klantenservice team.Wat ga je doen?Je zult dagelijks toezicht houden op het...
-
Customer Experience Manager
4 weken geleden
Amsterdam, Noord-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is looking for a Customer Experience Manager to develop and maintain relationships with clients, provide customer service, and ensure customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, be highly organized, and have a strong customer service background.Key Responsibilities:Develop and...
-
Customer Service Team Lead
4 weken geleden
Amsterdam, Noord-Holland, Nederland Richemont VoltijdMain Responsibilities:As a Customer Service Team Lead at Cartier, you will be responsible for managing and leading a team of approximately 15 multilingual Ambassadors. Your primary goal will be to ensure that the team delivers an excellent customer service experience in line with defined KPIs and Cartier standards.Key Responsibilities:- Foster a culture of...
-
Customer Service Insights Manager, EMEA
4 weken geleden
Amsterdam, Noord-Holland, Nederland Netflix VoltijdJob Title: Customer Service Insights Manager, EMEAWe are seeking a highly skilled Customer Service Insights Manager to join our team in EMEA. As a key member of our Customer Service organization, you will be responsible for analyzing customer feedback and providing actionable insights to drive business growth.Key Responsibilities:Analyze customer feedback...
-
Customer Service Team Lead
3 weken geleden
Amsterdam, Noord-Holland, Nederland Cartier VoltijdKEY RESPONSIBILITIESAs a Customer Service Team Lead at Cartier, you will be responsible for creating an environment that fosters trust, open communication, and team cohesion. You will lead, manage, motivate, and evaluate the Ambassadors' performance on all KPIs, including performance reviews, appraisals, and disciplinary actions. You will also be responsible...
-
Customer Service Representative
3 weken geleden
Amsterdam, Noord-Holland, Nederland Deciem VoltijdWe are seeking a highly skilled and customer-focused Sales Associate to join our team in Amsterdam Centrum. As a Sales Associate, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.This is a part-time position, working 22.5 hours a week, with a 3-day schedule.Bilingualism in Dutch and...
-
Customer Service Representative
2 weken geleden
Amsterdam, Noord-Holland, Nederland Trivium Packaging VoltijdCustomer Service RepresentativeAbout the Role:As a Customer Service Representative at Trivium Packaging, you will be responsible for managing the daily order-to-cash process with customers. Key activities include customer data processing, order entry and management, delivery handling, inbound customer inquiries, and coordination with supply chain.Key...
-
Customer Service Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdAbout this role:We are seeking a highly motivated Customer Service Specialist to work with our team. As a Customer Service Specialist, you will be responsible for building strong relationships with customers, validating online questionnaires, and providing front-line support through phone calls and CRM management.Key Responsibilities:Build strong...
-
Customer Service Representative
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV VoltijdAbout UsHellios Information BV is a prominent supplier information and risk management company operating in the financial services sector.Salary and BenefitsThe competitive salary for this role is approximately €45,000 per annum. Additionally, you can expect:25 days holiday per annum.A blended working arrangement.Home-to-work travel expenses.Job...
-
Customer Service Representative
3 weken geleden
Amsterdam, Noord-Holland, Nederland Trivium Packaging VoltijdTrivium Packaging is a global leader in metal packaging with a strong focus on sustainability. We are seeking a highly skilled Customer Service Representative to join our team.The successful candidate will be responsible for managing the daily order-to-cash process with customers, including customer data processing, order entry and management, deliveries...
-
Customer Service Team Lead
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Cartier VoltijdJob DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at Cartier. As a Senior Ambassador, you will play a key role in leading and managing a team of customer service representatives.ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyLead and manage a team of customer service...
-
Team Support Customer Service Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Vandebron VoltijdWij zijn VandebronOnze missie is om 100% groene energie, 100% van de tijd beschikbaar te maken. Wij zoeken een gedreven en resultaatgerichte professional om ons Customer Service team te ondersteunen.Wat ga je doen?Je stuurt het klantenservice team operationeel aan en houdt dagelijks toezicht op het inkomend en uitgaand klantcontact.Je neemt proactief...