Customer Experience Manager

1 maand geleden


Schiedam, Zuid-Holland, Nederland beBee Professionals Voltijd

BeBee Professionals is looking for a Customer Experience Manager to oversee the development and maintenance of client relationships. The successful candidate will be responsible for providing exceptional customer service, ensuring customer satisfaction, and analyzing customer data to inform business decisions.

Key Responsibilities:
  • Develop and maintain relationships with clients
  • Respond to customer inquiries and complaints
  • Monitor customer feedback and provide solutions
  • Ensure customer satisfaction
  • Prepare reports and analyze customer data
  • Assist in the development of customer service policies
Requirements:
  • Bachelor's degree in Business Administration or related field
  • At least 2 years of experience in customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office


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