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Head Host

2 maanden geleden

Amsterdam, Noord-Holland, Nederland The Hoxton Voltijd
About The Hoxton

We're a vibrant and welcoming hospitality brand that's passionate about creating unforgettable experiences for our guests. Our restaurants, bars, and hotels are designed to be the heart of the community, where locals and travelers alike can come together to enjoy great food, drinks, and company.

Head Host Role

We're seeking a charismatic and energetic Head Host to join our team at Lotti's, our bustling neighborhood restaurant in Amsterdam. As a key member of our front-of-house team, you'll be responsible for delivering exceptional service to our guests, ensuring they feel welcome, valued, and eager to return.

Key Responsibilities
  • Lead the team of hosts and create a positive work environment
  • Organize the seating plan before service and manage all bookings
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
  • Work with all our teams to make sure we're always busy and help our Restaurant team with any individual and group bookings, reservation fees
  • Communicate guests' notes and inform the team/kitchen prior and during service
  • Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to
What We're Looking For
  • Individuals who are passionate about hospitality and delivering exceptional service
  • People who are all about having a positive impact on the people they interact with, leaving them with a memorable experience
  • Team players who are not precious and are willing to help get things done
  • People who are up for doing things differently and trying (almost) everything once
What We Offer
  • Competitive salary
  • 25 days holiday (plus bank holidays) and pension
  • Food on us during your shift
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work
  • Time off to volunteer with one of our partner charities
  • Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
  • Regular team get togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time