Customer Journey Specialist

JobbeschrijvingWe zoeken een creatieve en analytische Customer Journey Specialist die goed is in het bedenken van nieuwe dingen én de oplossingen op de route daarnaartoe.De rolAls Customer Journey Specialist in het Savings & Investments team draag je bij aan het initiëren, creëren en doorontwikkelen van nieuwe propositie, het aantonen van de waarde...

Over de rolWe zijn op zoek naar een Customer Journey Expert die zich kan inzetten voor de ontwikkeling van digitale betaaloplossingen en processen. Als Customer Journey Expert zorg je ervoor dat onze klanten op een prettige manier gebruik kunnen maken van betaalproposities.Jouw verantwoordelijkhedenJe identificeert en vertaalt wensen van klanten en...

Job Description:We are seeking a highly skilled Management Consultant Customer Journey Specialist to join our team at ITDS Business Consultants. As a key member of our team, you will be responsible for helping our clients improve their customer experience and drive business growth through effective customer journey transformation.Key Responsibilities:Lead...

JobbeschrijvingWe zoeken een creatieve en analytische Customer Journey Expert die goed is in het bedenken van nieuwe dingen én de oplossingen op de route daarnaartoe.De rolAls Customer Journey Expert in het Savings & Investments team ben je verantwoordelijk voor het initiëren, creëren en doorontwikkelen van nieuwe propositie, het aantonen van de waarde...

Are you a Customer Journey Expert with strong IT-delivery experience and solid eye for detail?Customer Data is part of the Tribe Digital Business Banking domain at ING, providing the capabilities to retrieve, store and validate the data of retail and business customers. It's a dynamic environment at the core of the bank's operations as customer data is...

ING's Enterprise content & automation [EC&A] tribe aims to further mature, develop and expand ING's art of communicating securely with our customers, prospects and third parties. EC&A focuses on content and communication services , meeting the expectations of ING's business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable....

About the RoleWe are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our Originations Area - Mortgage Applications team, you will play a crucial role in shaping the customer experience for our intermediaries and customers.Key ResponsibilitiesDevelop and maintain a deep understanding of our customers' needs and...

As part of our cross-border team, you will work on automating processes using Artificial Intelligence and optimizing our customer journeys.Our Tribe Enterprise Content & Automation is providing global services within ING for Content Delivery, Records Management, Content Interaction&Signing, and Intelligent Automation. With Intelligent Automation we are...

Financial Markets (FM) is the Bank's gateway to the professional markets around the world. Our primary function is to service the needs of ING's clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist...

About INGING is a leading financial institution that empowers people to develop their skills and take on exciting challenges. We value honesty, integrity, and responsibility, and we're committed to making a positive impact on our customers' lives.Your Role & Work EnvironmentAs an Insurance Expert, you'll join our retail insurances department, which is...

About INGING is a leading financial institution that aims to make investing accessible and help customers grow their money. We support our customers in becoming the best investors they can be with a compelling value proposition and an excellent digital experience.Job SummaryWe are seeking a highly skilled Customer Journey Expert to join our team in the...

**About the Role**We are seeking a highly skilled Customer Journey Expert to join our Onboarding squad at ING. As a key member of our team, you will be responsible for designing and implementing seamless customer onboarding experiences across our shared platform.**Key Responsibilities**Collaborate with cross-functional teams to develop and refine customer...

About KnabKnab is a financial services company that aims to provide simple, smart, and advantageous solutions for its customers. We believe in helping individuals maximize their financial affairs and feel at ease with their finances.Our MissionWe combine technical solutions with human intelligence to create financial services that meet our customers' needs....

The Dutch housing market is a hot topic. Whether it's the shortage of houses, changing interest rates or the sustainable housing transition we aim for. ING is continuously striving to make impact for new and existing customers.With ING, we are the best mobile-led bank of the continent and next to the aim to keep that position, we have a strategic focus on...

About the Position:Key Responsibilities:Design and enhance strategic campaigns and tailored customer journeys aimed at influencing purchasing behavior and maximizing customer lifetime value.Refine customer segmentation strategies to ensure timely and relevant messaging to the appropriate audience.Utilize data analysis to deepen insights into customer...

Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you We are looking for a Customer Journey Expert/business analyst for our shared platform who wants to take on the challenge to make our expanding platform ready for the next step: onboarding Italy Our shared platform reaches from our Back-end...

Are you passionate about investments and want to help contribute to our growth ambition? This is the chance for you We are looking for a Customer Journey Expert to join the Onboarding squad of our shared platform. Our shared platform reaches from our Back-end system Europort to our mobile banking app and everything in between. You specifically will be...

About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at LOGEX Group B.V. As a key member of our Customer Support Operations team, you will play a critical role in ensuring that our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective support to customers via...

Financial Markets (FM) is the Bank's gateway to the professional markets around the world. Our primary function is to service the needs of ING's clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist...

About the RoleLemonade is a customer-centric tech company that has revolutionized the insurance industry. As a Customer Experience Specialist, you will be part of a team that is passionate about delivering exceptional service to our customers.Key ResponsibilitiesProvide personalized and empathetic support to customers through various channelsCollaborate with...