Customer Service Logistics Representative
2 weken geleden
The Logistics Representative is responsible for overseeing and coordinating logistics operations, ensuring smooth end-to-end transport and order-to-cash processes. They collaborate with internal teams and external partners, manage incidents, and work on continuous improvement initiatives to optimize operational efficiency and accuracy.
Omschrijving
- Coordinate and manage logistics operations to ensure efficient transport and order-to-cash processes.
- Oversee the resolution of logistics incidents, such as over-deliveries and under-deliveries, ensuring accurate documentation and invoicing.
- Collaborate with internal teams (e.g., customer service, warehousing, planning) and external partners (e.g., customs, third-party providers) to ensure smooth and timely operations.
- Manage and report on pallet administration and ensure accurate inventory tracking.
- Support continuous improvement initiatives to enhance operational efficiency and streamline logistics processes.
- Provide regular updates and key performance indicators (KPIs) to ensure alignment between logistics operations and business objectives.
- Maintain strong relationships with internal stakeholders and external partners to ensure effective communication and issue resolution.
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