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Client Manager
3 maanden geleden
Join a vibrant, youthful, and diverse company based in the heart of Amsterdam
Spotzer is a rapidly expanding digital marketing firm with headquarters in Amsterdam, and offices in Melbourne and Manila. We focus on assisting small and medium businesses by offering a range of digital marketing solutions, such as websites, e-commerce, and online advertising. Having delivered over 700k digital solutions and generated more than 1M leads through our campaigns, we are the global leader in digital marketing services for SMBs and enterprises.
Due to growth in the market, we are seeking a Client Manager to join our dynamic team in Amsterdam full-time. As a key contact, you will identify client needs and support them in utilizing Spotzer's digital marketing solutions to grow their business. You will collaborate with our skilled team of digital marketing professionals, enhancing your expertise while aiding SMBs in their growth.
Responsibilities
- Develop strong client relationships and assist them in their digital transition
- Comprehend client business requirements and translate them into website and digital marketing needs
- Handle client inquiries via calls and emails
- Promote digital marketing services with potential for commission
- Maintain client and order details in our CRM system
- Collaborate with the team, exchange ideas, and enhance service quality
- Ensure successful and timely delivery of digital products
What you need to succeed
- Must be fluent in German as our clients are business owners in Germany
- Proficiency in spoken and written English for internal communication
- Prior experience in customer service, support, or a related role is advantageous
- Sales experience is beneficial though not mandatory
- Passion for digital marketing and a willingness to learn and develop
- Flexible work approach, ready to support team members and clients, collaborate effectively, and take on responsibilities in a team setting
- Strong work ethic, teamwork, and attention to detail
- Based in the Netherlands
What we offer you
- Exciting work environment in a fast-paced company
- Competitive compensation package
- 25 days of annual leave (including birthday leave)
- Hybrid work model
- National Bike plan
- Diverse, energetic team with over 30 nationalities among 150 colleagues
- Fun company events and activities, from boat parties to Oktoberfest and charity initiatives
We promote a positive work culture with open communication and value collaboration. Join us in our mission to create a positive impact on small business customers through our digital marketing solutions and websites.
Spotzer is an equal opportunity employer. If you meet these criteria and are eager to join a rapidly growing international company, we welcome your application.
