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We are seeking a highly skilled E-commerce Manager to join our team at Undutchables. As a key member of our international business development team, you will be responsible for driving the growth and success of our e-commerce operations.
Key Responsibilities- Strategic Planning: Develop and implement comprehensive e-commerce strategies to enhance customer experience, increase sales, and improve overall business performance.
- Team Collaboration: Work closely with cross-functional teams, including marketing, web development, and customer service, to ensure seamless execution of e-commerce initiatives.
- Performance Monitoring: Analyze and optimize e-commerce performance metrics, identifying areas for improvement and implementing data-driven solutions.
- Customer Engagement: Foster strong relationships with customers, responding to inquiries, resolving issues, and providing exceptional customer service.
- Process Optimization: Streamline e-commerce processes, eliminating bottlenecks and improving efficiency.
- Communication: Develop and maintain effective communication channels with internal stakeholders, including regular updates on e-commerce performance and initiatives.
- Language Skills: Possess excellent written and spoken German and English language skills, with Dutch being a plus for internal communication.
- Requirements: Minimum HBO work and thinking level, preferably with a commercial background, and experience in an e-commerce environment.
- Opportunity to Grow: Join a dynamic and growing company with opportunities for professional development and career advancement.
- Collaborative Environment: Work in a collaborative and supportive team environment with a focus on innovation and excellence.
- Competitive Compensation: Receive a competitive salary and benefits package.