Customer Support Consultant voor Euronet

3 weken geleden


Amsterdam, Noord-Holland, Nederland Euronet – EFT Segment Voltijd
Beschrijving van de baan:

Bij Euronet - EFT Segment zijn wij op zoek naar een Customer Support Consultant die klanten kan ondersteunen en adviseren. Als medewerker van onze klantenservice zul je het eerste aanspreekpunt zijn voor klanten met vragen of problemen.

Je zult klantverzoeken en foutmeldingen moeten monitoren en registreren, en indien nodig, intern doorzetten. Daarnaast zal je klanten en partners adviseren en pro-actief moeten monitoren van geldautomaten.

We verwachten dat je een MBO+ werk- en denkniveau hebt en klantgericht bent. Je bent gemotiveerd en in staat om initiatief te nemen en herkent jezelf in een oplossingsgerichte aanpak. Je hebt ervaring met MS Office en beheerst de Nederlandse taal goed, zowel in woord als in geschrift. Beheersing van de Engelse taal is ook verplicht.

Als Customer Support Consultant bij Euronet - EFT Segment krijg je een goed salaris, vakantiegeld van 8%, tegemoetkoming reiskosten en een bonus (afhankelijk van bedrijfsresultaten). Je werkt gedeeltelijk van huis en geniet van doorgroeimogelijkheden.

We zoeken een teamspeler die beschikbaar is voor zaterdagsdiensten. Ben je klaar om je vaardigheden te gebruiken om klanten te helpen en onze klantenservice te ondersteunen?


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