Food and Beverage Service Expert

1 maand geleden


Den Haag, Nederland voco™ The Hague Voltijd
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Food and Beverage Service Expert at voco The Hague. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Provide Exceptional Service: Greet and welcome guests, take orders, and serve food and beverages in a timely and efficient manner.
  • Maintain a Clean and Safe Environment: Ensure that the restaurant and bar areas are clean, tidy, and well-maintained, adhering to all health and safety regulations.
  • Work Collaboratively with the Team: Communicate effectively with colleagues to ensure seamless service delivery and maintain a positive and supportive team culture.
  • Upsell and Promote: Offer suggestions and recommendations to guests to enhance their dining experience and increase sales.
  • Adhere to Quality Standards: Maintain high standards of quality and presentation in all aspects of food and beverage service.
  • Participate in Training and Development: Engage in ongoing training and development opportunities to enhance skills and knowledge and stay up-to-date with industry trends.
Requirements
  • Passion for Hospitality: A genuine enthusiasm for delivering exceptional customer experiences and a commitment to providing outstanding service.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with guests and colleagues.
  • Teamwork and Flexibility: A willingness to work collaboratively as part of a team and adapt to changing circumstances and priorities.
  • Attention to Detail: A high level of attention to detail and a commitment to maintaining high standards of quality and presentation.
  • Language Skills: Excellent English language skills, with the ability to communicate effectively with guests and colleagues. Proficiency in Dutch is also desirable.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including staff meals, uniform, and access to training and development opportunities.
  • Opportunities for Career Development: The opportunity to develop your skills and knowledge and progress your career within the company.
  • A Fun and Supportive Work Environment: A fun and supportive work environment, with a strong focus on teamwork and collaboration.
  • Discounts and Perks: Discounts and perks, including staff discounts at IHG hotels worldwide and access to exclusive events and experiences.

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