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Junior Technical Support Specialist
1 maand geleden
Productsup is a pioneering company that has revolutionized the way product data is managed. We empower marketers with the technology they need to be in control, save time, and improve results.
Job Title: Junior Technical Support SpecialistWe are seeking a highly motivated and experienced Junior Technical Support Specialist to join our team. As a key member of our support team, you will play a crucial role in ensuring the successful global deployment and rollout of our AI data capture service.
Key Responsibilities:- Support the global deployment and rollout of our AI data capture service
- Ensure the quality and accuracy of data being entered into the GDSN data pool, utilizing GS1 standards
- Collaborate with stakeholders to resolve any data quality issues, working to find solutions that ensure data is accurate and consistent
- Develop and implement processes to improve data management and quality
- Stay up-to-date on the latest data management and GS1 standards, ensuring that the data pool is always compliant with the latest best practices
- 1+ years professional experience in technical support for an Ad-Tech or complex SaaS solution
- Knowledge and experience working with data management standards
- Project management skills, with the ability to work with cross-functional teams
- Data driven mindset and experience with data management
- A flexible mindset that fits in a scale-up
- Experience with GDSN is considered a plus
- Experience within FMCG or e-commerce is considered a plus
- Fluent in Dutch and English language (written & spoken)
- High motivation and enthusiasm as well as openness to challenges
- A permanent position with an attractive salary at our growing company
- The option to work remotely and flexibly, because we know outstanding talent knows best how and where to work
- A unique and thorough onboarding program where you'll learn the ins-and-outs of our company and product
- Ongoing internal and external training, plus a yearly learning budget to help you continuously grow professionally and further your career with Productsup
- Opportunities for engaging in our Corporate Social Responsibility initiatives, plus one paid Impact Day per year dedicated to voluntary work
- Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
- The opportunity to take ownership and responsibility, impacting the company's growth in an international environment with 40+ nationalities
Productsup values diversity. We celebrate our differences and strive to learn from each other with the firm conviction that diversity drives innovation. Our commitment to equal opportunities begins at the hiring process and extends to our whole working culture. We pledge to social and environmental initiatives that support a sustainable environment. Everyone has a unique contribution to make and all are welcome.
