Customer Experience Manager
3 dagen geleden
PreZero zoekt een gedreven leider voor onze afdeling klantbeleving in Amsterdam. Als Teamleider Customer Care ben je verantwoordelijk voor het verbeteren van de klanttevredenheid en de kwaliteit van onze diensten.
Bij PreZero draaien we om klanten die enthousiast zijn over onze diensten. Wij zijn op zoek naar iemand die samen met ons werkt aan een toekomst waarin klanttevredenheid, duurzaamheid en innovatie samengaan.
Het salaris ligt rond de € 65.000 per jaar, afhankelijk van ervaring. Bovendien bieden wij een interessante bonusstructuur die gebaseerd is op prestaties.
Wat ga je doen als Teamleider Customer Care?
- Wees verantwoordelijk voor het ontwikkelen en implementeren van strategieën om klanttevredenheid te verbeteren
- Werf en begeleid je team om hun vaardigheden te ontwikkelen en hun resultaten te optimaliseren
- Coördineer en monitoren je projecten om zeker te stellen dat ze binnen budget en tijd worden afgerond
- Collaboreer met andere afdelingen om onze doelstellingen te bereiken
We zoeken naar iemand die:
- Pasie heeft voor mens en proces
- Een gedreven leider is
- Resultaatgericht is
- Gedreven is door kennis en inzet
Als Teamleider Customer Care word je ondersteund door een ruim scala aan faciliteiten en activiteiten waaronder:
- Een modern kantoorcomplex in Amsterdam
- Toegang tot trainings- en ontwikkelingsmogelijkheden
- Een open communicatiecultuur
- Mogelijkheden voor carrièreontwikkeling
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