Helpdesk Engineer

4 weken geleden


Amsterdam, Noord-Holland, Nederland Knab Voltijd

About Knab

Knab is a company that aims to simplify and make financial services more accessible to everyone. We believe in combining smart technical solutions with human intelligence to create services that meet our customers' needs.

The Team

We are a close-knit team of IT professionals who work together to provide excellent support to our customers. As a Helpdesk Engineer, you will be part of our IT Services Team, responsible for the digital workspace offered to all employees. You will work closely with our IT Chapter Lead and other team members to develop and implement solutions that meet our customers' needs.

Your Profile

  • Organizational skills
  • Pragmatic
  • Affinity with IT in general
  • Customer-oriented
  • Analytical skills

Requirements

  • English and Dutch, both written and spoken
  • Experience with or the will to learn Azure AD, Microsoft Endpoint manager (Intune) and Microsoft suite (SharePoint online, Microsoft Teams online, Exchange)
  • Experience with troubleshooting incidents on Windows/Mac
  • ITL Certified
  • Familiar with role-based access control
  • Familiar with ticketing systems

What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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