Customer Satisfaction Internship

1 dag geleden

Leiden, Nederland P1 Travel Voltijd

Attention international students:
**Customer Satisfaction internship available**
Are you a sports fan, enthusiastic and customer-oriented? Do you want to work in a sportive environment consisting of ambitious individuals? And do you also value having fun? Then P1 Travel is the right place for you. We have an internship available within the customer team starting January 2025.

**This is P1**
**P1 Travel is the largest ticketing company of Europe **and collaborates with the biggest clubs, stadiums, and tournaments worldwide. Think of clubs like Manchester United, Tottenham Hotspur, FC Barcelona and West Ham United, as well as the Olympics and almost all F1 circuits. We bring corporate and individual customers via our platforms to the event of their dreams, and you can be a part of it as an intern **If you have a passion for sports, then this internship will be your greatest hobby**

**What will you do?**

Our domain is currently available in five languages (English, Dutch, German, French and Spanish). With the international team - under the guidance of Bart and Bregje - we make daily efforts to help our customers in the best possible way.

Regarding our activities you can think of the following:

- ** Sales**:you will fully participate in the sales process, from inquiry to after sales. You will be working with our omnichannel service system (ROBINHQ), where our communication channels come together.
- ** Customer satisfaction**: we strive for the best customer satisfaction in every way possible. This means your focus will also be on monitoring our review scores and you will be involved in projects to introduce artificial intelligence into our services.
- ** Logistics**: we work closely with the logistic department to ensure that orders are processed and delivered quickly and efficiently.
- ** Market analysis & development**: we monitor market trends and competition in each country where we operate to continually improve and adapt our strategies to meet the needs of our customers.

In addition to participating in the above activities, we would like to discuss a meaningful assignment with you that helps both P1 and you in your development.

**Your profile**
- You are a student majoring in Communication, Commercial Economics, (Sports) Marketing, or Tourism and seeking an internship starting in January 2025 until June 2025 ;
- You're customer-oriented and eager to discover how to cultivate satisfied clients;
- As the first point of contact for potential customers, you need to be communicatively skilled, both orally and in writing. Proficiency in a the English language is a must. It would be a great addition if you speak an additional language such as German, Spanish or French.
- You are not easily flustered. You learn to deal with challenging issues better every day and always remain positive;
**What you get in return?**

In addition to a varied internship at a fantastic office located in beautiful Leiden, you'll be well taken care of. Enjoy a cool workspace with all the amenities, provided lunches, sports classes every Monday at 4:30 PM, and the best outings with the whole team. Every intern who’s been here looks back on an unforgettable experience.

**_
''It’s all about unforgettable experiences''_**

**Any questions left? Text or call Nicole (06-43272199)

  • Customer Success Internship

    5 maanden geleden

    Leiden, Nederland ChannelEngine Voltijd

    Are you looking for an internship at a SAAS scale-up with an international touch? ChannelEngine offers a challenging and rewarding internship in the Customer Success Management Team in Leiden. The Customer Success Management Team helps live customers to be successful on marketplaces. You will be able to learn about international ecommerce, selling on...

  • Customer Experience Manager

    2 weken geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    Job Title: Customer Experience ManagerBeBee Professionals is looking for a Customer Experience Manager to oversee the management of client relationships, customer service, and customer satisfaction. The successful candidate will have a Bachelor's degree in Business Administration or a related field, as well as at least two years of experience in customer...

  • Customer Service Officer

    5 maanden geleden

    Leiden, Nederland CAM Bioceramics B.V. Voltijd

    _**Our Mission**:_ _To be the trusted partner for reliable and innovative calcium phosphate solutions_ CAM Bioceramics B.V. is the global number one manufacturer of choice for our partners who are looking for the highest quality and best service in the field of Orthobiologic Ceramics. We are working with the leading companies in the Ortho, Dental &...

  • Customer Service Representative

    2 maanden geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Customer Service Representative to provide technical support to our clients. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving...

  • Customer Service Representative

    2 maanden geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    BeBee Professionals is seeking a skilled Customer Service Representative to provide technical support to clients, troubleshoot and resolve customer inquiries, and ensure customer satisfaction. The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, and at least two years of experience in a...

  • Omnichannel Customer Experience Specialist

    2 dagen geleden

    Leiden, Zuid-Holland, Nederland Heijmans Voltijd

    Serve as the first point of contact for customers, providing exceptional support and resolving issues efficiently.Utilize effective communication skills and empathy to de-escalate conflicts and ensure customer satisfaction.Stay up-to-date with product knowledge and company policies to provide accurate information and make informed decisions.Collaborate with...

  • Customer Service Representative

    2 weken geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are seeking a Customer Service Representative to provide technical support to our clients at beBee Professionals in Leiden. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving...

  • Internship - Customer Experience Out of Home

    3 weken geleden

    Leiden, Nederland Heineken International B.V. Voltijd

    Internship - Customer Experience Out of Home Zie jij jezelf al meehelpen aan het optimaliseren van de klantreis van onze horecaondernemers? Dan is deze stage voor jou! HEINEKEN zoekt joú! Iedere dag werken wij met trots aan onze toffe producten die jij zeker al eens in je hand hebt gehad op een feestje, tijdens wellicht een werk meeting of thuis op de...

  • Customer Service Representative

    1 maand geleden

    Leiden, Nederland Page Personnel Voltijd

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Page Personnel.Key Responsibilities:Provide exceptional customer service to clients and customers via phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with internal...

  • Customer Service Representative

    1 maand geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    Client Support SpecialistWe are seeking a highly skilled Client Support Specialist to provide exceptional technical support to our clients at beBee Professionals in Leiden.The successful candidate will be responsible for:Key ResponsibilitiesProviding technical assistance to clients via various communication channelsTroubleshooting and resolving customer...

  • Internship - Klantervaring Buiten Huis

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Heineken Voltijd

    Internship - Klantervaring Buiten HuisBen jij een enthousiaste en creatieve student die graag bijdraagt aan het verbeteren van de klantervaring van onze horecaondernemers? Dan zijn wij op zoek naar jou!Wat ga je doen?Je bent onderdeel van het Customer Experience team binnen Out of HomeJe helpt bij het onderzoeken van mogelijke pijnpunten in de klantreisJe...

  • Customer Service Officer

    4 weken geleden

    Leiden, Nederland CAM Bioceramics B.V. Voltijd

    **About Us**: **Position Overview**: We are seeking a dedicated and knowledgeable Customer Service Officer to join our team. In this role, you will support our customers by providing expert product information, resolving issues, managing orders, and ensuring compliance with industry regulations. Your contributions will help maintain our commitment to...

  • Customer Success Manager

    5 maanden geleden

    Leiden, Nederland Exactpi Recruitment & More Voltijd

    Exciting Opportunity for a Customer Success Manager, driving partner success, boosting turnover, and elevating customer experience. **De functie** Are you a seasoned professional in customer success management, with a passion for achieving outstanding results in the dynamic world of e-commerce? We are seeking an experienced Customer Success Manager / Key...

  • Manager Customer Experience

    2 maanden geleden

    Leiden, Nederland Heineken International B.V. Voltijd

    **Customer Experience Manager - Shoft Term Assignment**: Experience matters more than ever. In Heineken Netherlands Out of Home (OOH) we continue to strive to optimize the customer experience. As the CX Manager it’s your objective to understand our customers, improve the experience and empower the organization. You are leading the CX department and report...

  • Field Customer Support Specialist Netherlands

    1 week geleden

    Leiden, Zuid-Holland, Nederland Charles River Laboratories, Inc. Voltijd

    At Charles River Laboratories, we are seeking a highly skilled Field Customer Support Specialist to join our Microbial Solutions division. As a key member of our team, you will be responsible for providing exceptional support to our customers in the Netherlands and Belgium, with the potential to expand your reach to other regions.Key Responsibilities•...

  • Internship - Customer Experience Specialist

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Heineken Voltijd

    Stage bij HEINEKEN: Customer ExperienceWe zijn op zoek naar een enthousiaste stagiair voor onze afdeling Customer Experience. Als stagiair zul je een belangrijke rol spelen in het verbeteren van de klantreis van onze horecaondernemers.Wat ga je doen?Je helpt bij het onderzoeken van mogelijke pijnpunten in de klantreisJe werkt samen met een multidisciplinaire...

  • Technical Support Expert

    2 weken geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    beBee Professionals is looking for a Technical Support Expert to join our team in Leiden. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree in Computer Science or a related field...

  • IT Support Specialist

    2 weken geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are seeking an IT Support Specialist to join our team at beBee Professionals in Leiden. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree in Computer Science or a related field...

  • Business Development Liaison

    2 weken geleden

    Leiden, Zuid-Holland, Nederland beBee Professionals Voltijd

    Job Title: Business Development LiaisonWe are seeking a Business Development Liaison to manage client relationships, provide customer service, and ensure customer satisfaction. The ideal candidate will have a Bachelor's degree in Business Administration or a related field, as well as at least two years of experience in customer service or client...

  • Field Customer Support Specialist Netherlands

    2 weken geleden

    Leiden, Zuid-Holland, Nederland Charles River Laboratories, Inc. Voltijd

    About the RoleWe are seeking a highly skilled Field Customer Support Specialist to join our team in the Netherlands. As a key member of our Microbial Solutions division, you will be responsible for providing exceptional support to our customers in the Netherlands and Belgium, with the potential to expand to other regions as needed.Key ResponsibilitiesDeliver...