Dutch and English Speaking Customer Success Leader
4 weken geleden
We are looking for a highly skilled Senior Customer Success Manager to join our Amsterdam-based team. As a key member of the Market Team, you will be responsible for ensuring customer satisfaction through Sigrid adoption, relationship management, and expanding the portfolio of services within the customer.
About UsSIG is an ambitious global technology and consultancy firm delivering independent software quality assurance solutions. We believe in making the world a better place by helping developers and organizations create qualitatively better software.
The RoleYou will play a crucial linking pin between the client and SIG, ensuring a successful long-term engagement. Your primary focus will be on developing strong narratives to deliver advice in line with customers' business goals, improving long-term customer intimacy, and organizational improvement. You will also educate CSMs on best practices relevant to the job, identify skills and competencies needed for account delivery and expansion, and develop a vision on CMS moving forward in SIG.
Responsibilities- Manage all (operational) customer processes: onboarding, planning, training, and more including project management
- Ensure administration for the entire project portfolio of your Market Team is complete, accurate, and up to date in FinancialForce
- Guide clients in building their maturity in software quality assurance
- Educate CSMs on best practices relevant to the job
- Identify skills and competencies needed for account delivery and expansion
We are looking for a candidate with a Master's degree, preferably on the edge between Business and IT, like Business Information Technology or Business Information Management. The ideal candidate should have 8+ years of relevant work experience in IT, excellent interpersonal skills, and a motivated team player attitude. They should also be able to spot commercial opportunities, be analytical, and have a proactive attitude.
What's In It For You?You will receive an intensive onboarding program on SIG's proprietary toolset and methodologies, continuous professional development, and regular career progression sessions. Additionally, you will have the opportunity to contribute to the company's growth and make a positive impact on the world.
Estimated Salary:€80,000 - €120,000 per year
-
Dutch Speaking Customer Support Specialist
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdAt Grow-Talent, we are working with a leading outsourcing and business process outsourcing company in Barcelona that is seeking an experienced Dutch speaking customer support representative. Location: Barcelona, SpainJob Description:The primary responsibility of this role will be to handle incoming customer inquiries via various communication channels,...
-
Dutch Speaking Marketing Expert
3 weken geleden
Amsterdam, Noord-Holland, Nederland Eco Plus Solutions AB VoltijdWe are seeking a highly motivated and experienced Dutch-speaking Marketing & Sales Consultant to join our team at Eco Plus Solutions AB in Barcelona.Job Description:The successful candidate will be responsible for delivering exceptional customer service, providing strategic marketing advice, and driving business growth for our Dutch-speaking clients.Key...
-
Cloud Leader for Enterprise Customer Success
3 weken geleden
Amsterdam, Noord-Holland, Nederland Amazon Web Services EMEA SARL, Dutch Branch - F92 VoltijdAbout the RoleWe are seeking a highly skilled Cloud Leader to join our team at Amazon Web Services EMEA SARL, Dutch Branch - F92. This is an exciting opportunity to lead technical teams and drive customer success.Job DescriptionThe successful candidate will have 4+ years of experience leading technical teams and 6+ years of direct customer engagement with...
-
Customer Relations and Sales Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdWe are seeking a highly motivated Customer Relations & Sales Ambassador to join our team at Rituals. As a key member of our customer service team, you will be responsible for providing exceptional customer experience, identifying sales opportunities, and promoting our products to meet the needs of our customers.The ideal candidate will have excellent...
-
Dutch Speaking Support Specialist
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent.com is partnering with a multinational technology business seeking a Dutch-speaking Customer Support Agent for their Lisbon office. This role involves supporting premium members of a popular streaming platform.Job Type: Full-timeLocation: Lisbon, PortugalKey Responsibilities:Provide exceptional customer support via multiple channels (phone,...
-
Dutch Speaking Customer Service Expert for Barcelona Office
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdLooking to recruit a skilled Dutch speaking Customer Service Expert for their Barcelona office. Located in the heart of Spain, this role offers an exciting opportunity to work with a leading multinational technology BPO company.Job Description: Handle incoming B2C user requests via telephone/email and respond within SLA to customer.Solve complex...
-
Dutch Speaking Customer Experience Representative
4 weken geleden
Amsterdam, Noord-Holland, Nederland Lemonade VoltijdWe're a customer-centric tech company that's changing the way insurance works. Our goal is to provide a smart, instant, and delightful experience for our customers.About the JobWe're looking for a highly motivated and empathetic individual who can provide surprisingly delightful customer care to our customers in the Dutch market.You'll work alongside some of...
-
Dutch Speaking Agile Project Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Cognizant VoltijdJob Title: Dutch Speaking Agile Project ManagerCompany OverviewCognizant is a leading provider of business consulting and IT services, dedicated to helping clients navigate the digital economy. We offer a collaborative environment where our employees can grow professionally and make meaningful contributions to our clients' success.Estimated Salary: $80,000 -...
-
Customer Acquisition Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Infoblox VoltijdWe are looking for a highly skilled and motivated Customer Acquisition Specialist to join our Customer Development team. Our company, Infoblox, is a leader in cloud-first networking and security services, empowering organizations to deliver network experiences that are inherently simple, scalable, and reliable.About the RoleIn this role, you will be...
-
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob OpportunityWe are looking for a highly skilled Dutch speaking Customer Service Representative to join our team in Barcelona, Spain.About the Role:This is an exciting opportunity to work with a leading outsourcing company and contribute to providing excellent customer service experience.As a Customer Service Representative, you will be responsible for...
-
Customer Support Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rivièra Maison VoltijdWe are seeking an experienced Customer Support Specialist to join our team in Amsterdam. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our Dutch and English-speaking customers.This is a hybrid/remote role that offers the flexibility to work from home or our beautiful canal-side office in...
-
Dutch Speaking Sales Development Representative
1 maand geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdJob Title: Inside Sales RepresentativeWe are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Grow-Talent.com. As a key member of our sales team, you will be responsible for identifying and qualifying prospects, driving profitability through proactive management, and tracking and managing ongoing activity relative...
-
Dutch Market Customer Experience Ambassador
2 dagen geleden
Amsterdam, Noord-Holland, Nederland Lemonade Insurance Company VoltijdLemonade Insurance Company is seeking a talented Customer Experience Specialist to join our team in the Dutch Market. This role will be based in Amsterdam, Netherlands and will focus on delivering an exceptional customer experience for our clients.We are looking for a highly motivated and enthusiastic individual who is fluent in Dutch and has a strong...
-
Customer Relationship Manager
2 weken geleden
Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.756Job OverviewWe are seeking a highly skilled Customer Relationship Manager to join our Sales and Support team in Hoofddorp. As an integral part of our team, you will be responsible for managing all customer contact in the German-speaking region.Key ResponsibilitiesManage the sales process by creating quotations, contracts, and related tasks, including...
-
Dutch Banking Industry Support Representative
4 weken geleden
Amsterdam, Noord-Holland, Nederland Patrique Mercier Recruitment ES VoltijdOur client, a leading financial institution, is seeking a highly skilled Dutch-speaking Customer Support Specialist to join their team in Athens, Greece.About the RoleThis exciting opportunity involves providing exceptional customer service to Dutch-speaking clients in the banking industry, ensuring a seamless experience through various communication...
-
Customer Relations Ambassador
3 weken geleden
Amsterdam, Noord-Holland, Nederland Rituals VoltijdAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Relations Ambassador to join our team at Rituals. As the voice of our customers, you will be responsible for providing exceptional service and support through various channels.Key Responsibilities:Support customers on social media, by email, and over the phoneIdentify and recommend...
-
Customer Success Ambassador
4 weken geleden
Amsterdam, Noord-Holland, Nederland Webfleet Solutions VoltijdWe are seeking a highly motivated Customer Success Representative Intern to join our team at Webfleet Solutions. This exciting internship opportunity is ideal for individuals who are passionate about delivering exceptional customer experiences and have a keen interest in the fleet management industry.About the RoleAs a Customer Success Representative Intern,...
-
Dutch Language Customer Service Expert in Poland
3 weken geleden
Amsterdam, Noord-Holland, Nederland CBT VoltijdWe are seeking a highly skilled Customer Service Advisor with proficiency in Dutch to join our team at CBT in Katowice, Poland.About the Role:This is a full-time position that requires excellent communication skills, technical aptitude, and a positive attitude. As a Customer Service Advisor, you will be responsible for providing exceptional support to...
-
Senior Sales Development Specialist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Grow-Talent VoltijdGrow-Talent.com is pleased to announce a unique opportunity for a highly skilled Dutch speaking Sales Development Specialist to join a leading Outsourcing/BPO company in Barcelona, Spain.Salary: The estimated annual salary for this position is €65,000 based on industry standards and the company's remuneration package.This role offers a challenging and...
-
Dutch Speaking CRM Marketing Cloud Strategist
4 weken geleden
Amsterdam, Noord-Holland, Nederland Ogilvy VoltijdWe are seeking a highly skilled and experienced Dutch speaking CRM Campaigns Manager to join our team at Ogilvy in the Amsterdam area. As a key member of our marketing team, you will be responsible for managing and optimizing our clients' main CRM platform, primarily Salesforce Marketing Cloud, to ensure its full capabilities are leveraged to support...