Customer Service Specialist

1 week geleden


Amsterdam, Noord-Holland, Nederland Lightspeed Voltijd

Welcome to Lightspeed, a fast-paced and growing organization where you can take charge of your career. We're seeking an energetic person to join our team as a Billing Support Specialist in our Amsterdam office.

This role is all about delivering exceptional customer experiences through seamless billing and payment transactions, ensuring our customers are always up-to-date with the latest information. As a Billing Support Specialist, you will be responsible for handling terminations and outstanding payments with confidence and care, using your CRM skills to tackle billing challenges and make a real impact.

You'll collaborate with dynamic teams to solve customer issues and enhance experiences, while also gathering insights to suggest improvements and drive innovation within our systems. This is an excellent opportunity to work with our biggest high-profile customers, learn from our industry-leading team, and develop very high-traffic products used globally.

We offer a range of benefits that'll keep you happy and healthy, including a Lightspeed share scheme, health and wellness benefit, mental health online platform, 25 vacation days per year, paid leave, and much more.

Salary: €45,000 - €55,000 per annum (depending on experience), plus a comprehensive benefits package. If you're an organized, ambitious, independent, and tech-savvy person looking for a dynamic experience, then this is the position for you.


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