Customer Service Advocate for Dutch Speakers
2 weken geleden
Established in Barcelona, our client is a leading provider of outsourced services. We are seeking a highly skilled Customer Service Representative to join their team.
As a key member of the team, you will be responsible for delivering exceptional customer experiences, ensuring timely resolutions and maintaining up-to-date knowledge of services and products.
The ideal candidate will possess native fluency in Dutch and a strong proficiency in English (minimum B2 level). A minimum of 1 year of customer service experience is required, with experience in the automotive industry being an added advantage.
Competency in IT platforms, equipment, and applications is necessary, including Windows, MS Office, and internet configuration. You will also have excellent customer care skills, with the ability to listen to and understand customer needs.
A competitive remuneration package based on experience, skills, and performance awaits the successful candidate. The working schedule is Monday to Friday, 08:00 AM - 05 PM, with 23 working days of paid annual leave.
This opportunity offers the chance to work with a dynamic and creative team in a positive and friendly atmosphere. With guidance and tools to reach your full potential, you will be well-equipped to excel in this role.
We offer an excellent salary range of approximately €32,000 - €40,000 per annum, depending on experience.
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