Dutch Speaking Customer Service Representative
2 dagen geleden
Grow-Talent is working with a leading technology company to find a talented Dutch-speaking Customer Support Agent for their office in Lisbon.
This exciting opportunity will allow you to support customers who own a premium membership of a popular streaming platform, helping them resolve any issues they may be facing.
The successful candidate will be responsible for communicating with customers through various channels, ensuring customer satisfaction and providing professional support. They will also handle customer complaints, identify the root cause of the issue, and provide solutions within set time limits.
We are looking for someone with excellent writing and verbal communication skills, as well as the ability to work independently and as part of a team. The ideal candidate will have native/fluent Dutch language skills, both oral and written, and fluency in English (at least B2 level).
The role offers an excellent remuneration package based on experience, skills, and performance, including meal allowance, transportation allowance, private health insurance, yearly performance bonus, relocation allowance, and assistance in finding accommodation.
In addition to the competitive salary range of €45,000 - €60,000 per annum, you can expect a dynamic and creative work environment with a positive and friendly atmosphere, guidance and tools to reach your full potential, and shifts on weekly rotation with colleagues covering line opening hours from Mon-Sat between 7AM and 7PM.
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