Move to Spain Customer Representative
3 maanden geleden
**Experience the power of a game - changing career**
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a **Customer Service Representative (On-site)**, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
**Career growth and personal development**
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
**What you will do in this role**
As a **Customer Representative** on our team, you will:
- Support technical enquires and manage incidents of the client’s product, car electrical chargers.
- Proactively update customers with status and resolution progress.
- Escalate potential service issues to appropriate level
- Achieve an excellent customer satisfaction level
**Your qualifications**
Concentrix is a great match if you:
- Are proficient or bilingual in Dutch with an advanced level of English
- Have customer care skills - ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
**What’s in it for you**
In this role, we offer benefits that help you support your **unique lifestyle**:
- Full-time 39 hours/week permanent contract: rotative between Monday to Sunday, from 09.00 to 20.00
- Salary 22 000 euros gross/year + up to 2000 euros gross/year in bonus
- Remote from Spain, or on-site based in our newly renovated office in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
**Experience the best version of you**
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
**Concentrix is an equal opportunity employer**
RRQ24-005215-1-NETHERLANDS
Soort dienstverband: Fulltime
Salaris: €22.000,00 - €24.000,00 per jaar
Werklocatie: Fysiek
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